-7
eNPS Score
Q&A With SimpliSafe Employees
SimpliSafe employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at SimpliSafe
They need to improve their customer service to make it easier to contact those higher in the management chain when you have spent more than two and one-half hours on the phone without resolution of a problem.
Tech support is not very good
The WORST customer service; I received a faulty key fob; I called 7 people, no one could help. After waiting for supervisors, I hung up; I finally got thru to one today who said the last person forgot to activate my new key fob in the system which is why it did not work. A BUNCH OF IDIOTS
tech support doesnt know their own products
Use customer service personnel who speak clear English!!!!
Q&A With SimpliSafe Employees
IDX: 0 TOT: 4
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How long after an interview at SimpliSafe does it take to hear back?
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What are the most important soft skills to be successful at SimpliSafe?
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How often do employees get raises at SimpliSafe?
What's the pay like for employees at SimpliSafe?
SimpliSafe employees rates their pay and overall compensation a D or 52/100. 44% of employees believe they are paid fairly and 33% of employees get raises every year.
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Should I work at SimpliSafe?
31% of SimpliSafe employees would encourage their friends to become coworkers, whereas 31% are neutral and 38% would not recommend working at SimpliSafe to their friends.
| 31% | Promoters |
|---|---|
| 31% | Passive |
| 38% | Detractors |
