Airbnb – I value customer experience, quality, honesty, loyalty, reduced errors, correcting errors and efficiency in the customer care. But Airbnb is lacking this in many ways. The access to quality customer service reps is impossible to get and the entire customer service process needs work.

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Airbnb Compagnie réclamée

"Airbnb is an online marketplace to list, discover, and book rental homes, apartments, and rooms." Lire la suite

EMPLOYÉ PARTICIPANTS: 435

TOTAL NOTATIONS: 3748

PDG: Brian Chesky

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I value customer experience, quality, honesty, loyalty, reduced errors, correcting errors and efficiency in the customer care. But Airbnb is lacking this in many ways. The access to quality customer service reps is impossible to get and the entire customer service process needs work.

Other Employee Reviews for Airbnb

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

Being more direct about answer questions and concerns. I don't think it's intentional, but often when difficult questions are asked, they're answered in roundabout and distracted ways that never fully return to the question asked

Qu’est-ce qui vous plaît le plus dans votre entreprise?

Culture

Qu’est-ce qui vous rend le plus heureux au travail?

Good work assignments, clear goals.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Hiring process is impossible

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

People

Évaluez votre entreprise

Airbnb – I value customer experience, quality, honesty, loyalty, reduced errors, correcting errors and efficiency in the customer care. But Airbnb is lacking this in many ways. The access to quality customer service reps is impossible to get and the entire customer service process needs work.

I value customer experience, quality, honesty, loyalty, reduced errors, correcting errors and efficiency in the customer care. But Airbnb is lacking this in many ways. The access to quality customer service reps is impossible to get and the entire customer service process needs work.

Other Employee Reviews for Airbnb

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