Airbnb Environment Employee Reviews | Comparably
Airbnb Claimed Company
"Airbnb is an online marketplace to list, discover, and book rental homes, apartments, and rooms." read more
EMPLOYEE
PARTICIPANTS
431
TOTAL
RATINGS
3730
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Airbnb Environment Employee Reviews

What is most positive about the culture and environment at your company?

People are open to talking and collaborating

Review from Engineering Dept

Work life balance is good

they put a heavy emphasis on the people

The versatile combination of people

Keep up the good work

Work from home every day

Positive because of non toxic enviroment

Review from Customer Success Dept

People are very nice and friendly

Everthing is positive due to our core values

Review from Customer Support Dept

The best thing about working at Airbnb is to see and experience the core values in reality rather just being there on the papers.

Everything Best place to work Work culture

Everyone is just down to earth helpful and friendly

Inclusion is a high priority and people are kind and passionate about the mission

Review from HR Dept

very positive environment and feels like home as the symbol defines

Review from Operations Dept

Everyone cares about each other and tries to help each other be successful.

Keeping guests as comfortable as possible.

Review from Operations Dept

we keep it very casual and fun and loose so it feels like your not even working just hanging with friends

Review from Customer Support Dept

The administrative staff and my coworkers are very professional, positive, and supportive.

Review from Customer Support Dept

It’s a fast paced tech environment

Eye on diversity and acceptance.

Review from Operations Dept

What needs to change to make the company culture better?

listen to staff and solve their grievances

Support hosts whi are the backbone of the company

Review from Customer Success Dept

Better processes, learn how to train people on feedback, work more efficiently instead of long hours. This is a place of being on constantly.

Review from HR Dept

Review Sentiment at Airbnb

74
74%
26
26%

About Airbnb's Environment

A
75/100

Where This Score Ranks Airbnb's Environment

TOP
10%

In the Top 10% of 1555 similar size companies on Comparably

TOP
35%

In the Top 35% of 738 companies in San Francisco

3rd

3rd place versus 5 competitors rated on Comparably

The environment at Airbnb is considered positive by 83% of employees and regarded as having an “extremely fast” work pace by 57 employees. Relative to its competitors, Booking.com, KAYAK, Tripadvisor, Expedia Group, and FlipKey, Airbnb's environment score ranks in 3rd place. This also puts them in the Top 10% of 1555 similar sized companies (5,001-10,000 Employees) on Comparably and Top 35% of 738 companies in San Francisco.

Rate Environment the Highest

  • Department - Marketing
    +14%
  • Ethnicity - African American/Black
    +7%
  • Department - Customer Support
    +6%

Rate Environment the Lowest

  • Department - Customer Success
    -13%
  • Experience - Entry Level
    -12%
  • Ethnicity - Other
    -6%

How Airbnb's Environment Score is Calculated

FILTER RATINGS BY

Results from 147 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less9%
842%
1034%
126%
More than 129%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast41%
Comfortably fast40%
Moderate10%
A bit slow6%
Bureaucratic3%
What's the work pace at your company?
AnswerPercent
Positive83%
Negative17%
Is your work environment positive or negative?
AnswerPercent
Yes50%
No50%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes77%
No23%
Do you have a close friend at work?
AnswerPercent
5% or Less40%
5-10%20%
10-25%20%
25-50%5%
50%+15%
What % of the time are you bored at work?
×
Rate your company