Airbnb Culture | Comparably
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Airbnb Claimed Company
"Airbnb is an online marketplace to list, discover, and book rental homes, apartments, and rooms." read more
EMPLOYEE
PARTICIPANTS
431
TOTAL
RATINGS
3730

Airbnb Company Culture

Airbnb Culture

This score is derived from employee ratings & reviews
4.4/5
Airbnb's Overall Culture is rated A-

Top Rated Culture Dimensions

Airbnb CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Brian Chesky Airbnb's CEO
Brian Chesky
79 /100

Diversity at Airbnb

Top 20%Top 20% of Similar Size Companies on Comparably
B+

Diverse employees at Airbnb have rated Perks And Benefits, Outlook, and Work Culture as the highest categories they have scored

Women at Airbnb

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Women at Airbnb have rated Perks And Benefits, Outlook, and CEO Rating as the highest categories they have scored

Airbnb eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 15%Top 15% of Similar Size Companies on Comparably

Recommend to a Friend?

29

Airbnb employees are 29% more likely to recommend Airbnb as a great place to work

56%Promoters
17%Passives
27%Detractors

Working at Airbnb

Working at Airbnb is rated highly by 431 employees, across various culture dimensions. Airbnb employees are most satisfied about CEO Rating, Environment, and Perks And Benefits categories, putting Airbnb’s culture in the Top 15% compared to similar sized companies on Comparably and in the Top 40% compared to other companies in San Francisco. See below in detail how working at Airbnb was rated by employees.

Overall Company Culture at Airbnb

A-

Overall Company Culture at Airbnb is rated A-

Last updated 14 days ago

Top
15%

Airbnb ranks in the Top 15% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 431 Employees

View Results
0
20
40
60
80
100
Business Dev
84
Business Dev84
Operations
80
Operations80
Marketing
76
Marketing76
Product
76
Product76
Customer Support
75
Customer Support75
Design
74
Design74
Customer Success
72
Customer Success72
IT
72
IT72
Engineering
71
Engineering71
HR
71
HR71
Sales
57
Sales57
Legal
40
Legal40

Airbnb Employee Reviews

Out of 309 Airbnb employee reviews, 74% were positive. The remaining 26% were constructive reviews with the goal of helping Airbnb improve their work culture.

74%
26%
Positive Reviews74%
Constructive Feedback26%

Positive Reviews From Airbnb Employees

  • What makes you most happy at work?
    Taking on challenging projects and attempting to repair or improve operations.

Constructive Feedback From Airbnb Employees

  • What would you most like to see improved at your company?
    Compensation

Airbnb Company Information

Airbnb Company Overview

"Airbnb is an online marketplace to list, discover, and book rental homes, apartments, and rooms."

Airbnb was founded in 2007 and its current CEO is Brian Chesky. Since its inception 19 years ago, Airbnb has grown to 5001 employees.

Airbnb Mission, Vision & Values

Airbnb Mission Statement

Airbnb's mission is to help create a world where you can belong anywhere and where people can live in a place, instead of just traveling to it.

Airbnb Vision Statement

Belong Anywhere

Airbnb Values

  • Champion the Mission
  • Be a Host
  • Simplify
  • Every Frame Matters
  • Be a Cereal Entrepreneur
  • Embrace the adventure
Headquarter888 Brannan Street
San Francisco, CA 94103
United States of America
Websitewww.airbnb.com
Founding Date2007
Tel+1 855-424-7262
Company StatusPrivate
Jobswww.airbnb.com/careers
Social Sites

Airbnb Competitors

Airbnb competitors include Booking.com, Tripadvisor, KAYAK, and Expedia Group. Airbnb ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Airbnb compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Booking.com's Logo
    Booking.com
    4.6/5
  2. #2
    Airbnb's Logo
    Airbnb
    4.4/5
  3. #3
    Tripadvisor's Logo
    Tripadvisor
    4.1/5
  4. #4
    KAYAK's Logo
    KAYAK
    4.1/5
  5. #5
    Expedia Group's Logo
    Expedia Group
    4.0/5
  • Culture Video

Airbnb Employees

Airbnb has 5001 employees. 431 employees at Airbnb have reviewed Airbnb across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 14 days ago.

Overall, the 431 Airbnb employees give their leadership a grade of B+, or Top 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Airbnb are generally satisfied with their total compensation at Airbnb, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Airbnb are pleased with their team. 431 Participants grade the quality of their coworkers a B. The majority believe the meetings at Airbnb are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Airbnb believe the environment at Airbnb is positive. Most Participants believe the pace of work at Airbnb is extremely fast. About 51% of the employees at Airbnb work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Airbnb are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Airbnb employees generally work 9.3 hrs a day
Work Hours
A Day in the Life
Employees at Airbnb report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at Airbnb have 4+ meetings
Meetings
A Day in the Life
81% of Airbnb employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Airbnb employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
68% of Airbnb employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Airbnb employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
83% of Airbnb employees call their work environment positive
Environment

Joining Airbnb - Employee Onboarding

The prevailing opinion from employees about joining Airbnb is that the company was very prepared on their first day. Airbnb employees concluded that their overall onboarding experience was positive. 63% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Airbnb KPIs and OKRs

At Airbnb 37% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Airbnb's KPIs and OKRs is essential for its success. Out of 27 Airbnb employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 19 have said yes.

AnswerPercent
Yes70%
No30%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes37%
No63%
Are the KPIs/OKRs for your department clear?

Airbnb CEO & Leadership

Brian Chesky Airbnb's CEO
79 /100

Airbnb CEO Awards and Recognitions

Best CEOs of 2017 (Large Companies)
Top 15% Rated CEOs 2016

Brian’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 15% compared to the CEOs of all other companies in San Francisco. With a high CEO score, Brian Chesky has won the Best CEO in 2017. Airbnb’s CEO is highly regarded especially by employees in the Marketing department, employees with the company for 5 to 10 Years, and employees with 1 to 3 Years experience. However, employees with Entry Level experience, Hispanic or Latino employees, and employees in the Sales department have a less favorable view of the CEO and believe there is room for improvement. Compared to Airbnb’s competitors, Brian Chesky ranks right above Expedia Group CEO Peter Kern. Under Chesky’s leadership, Airbnb employee respondents are most happy about their Environment and the company’s Perks And Benefits. Professional Development and Office Culture are two areas, according to respondents, where Airbnb could stand to see real improvement.

Airbnb Leadership

The Airbnb Executive Team is rated a “B+” and led by CEO Brian Chesky, CFO - Airbnb Payments, Inc Mike Liberatore, and COO & CFO Luxury business unit (Luxury Retreats) Jerome Letter

  • Brian Chesky  CEO / President

    Brian Chesky CEO / President

    Brian Chesky serves as the CEO / President of Airbnb.

  • Mike Liberatore CFO - Airbnb Payments, Inc

    Mike Liberatore serves as the CFO - Airbnb Payments, Inc of Airbnb. Mike started at Airbnb in July of 2016. Mike... read more

  • Jerome Letter COO & CFO Luxury business unit (Luxury Retreats)

    Jerome Letter serves as the COO & CFO Luxury business unit (Luxury Retreats) of Airbnb. Jerome started at Airbnb in... read more

  • Vlad Loktev VP of Product & Homes Operations

    Vlad Loktev serves as the VP of Product & Homes Operations of Airbnb. Vlad started at Airbnb in June of 2017. Vlad... read more

  • Fred Artza VP of Finance

    Fred Artza serves as the VP of Finance of Airbnb.

  • Aaron Harvey Executive Creative Director, Environments

    Aaron Harvey serves as the Executive Creative Director, Environments of Airbnb. Aaron started at Airbnb in April of... read more

  • Emma Radin Head of Business Development and Partnerships for Airbnb Experiences

    Emma Radin serves as the Head of Business Development and Partnerships for Airbnb Experiences of Airbnb. Emma started at... read more

  • James Lynch Director of Executive Communications

    James Lynch serves as the Director of Executive Communications of Airbnb. James started at Airbnb in July of 2017. James... read more

  • Jonathan Lesser Head of Global Host and Community Operations

    Jonathan Lesser serves as the Head of Global Host and Community Operations of Airbnb. Jonathan started at Airbnb in... read more

Airbnb Salaries

How much does Airbnb pay?

How much do people at Airbnb get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Airbnb is $108,903, or $52 per hour, while the estimated median salary is $101,238, or $48 per hour.

At Airbnb, the highest paid job is a Group Engineering Manager at $251,563 annually and the lowest is a CS Rep at $45,046 annually. Average Airbnb salaries by department include: Admin at $49,697, IT at $130,026, Finance at $101,459, and Design at $109,977. Half of Airbnb salaries are above $101,238.

187 employees at Airbnb rank their Compensation in the Top 30% of similar sized companies in the US (based on 582 ratings) while 174 employees at Airbnb rank their Perks And Benefits in the Top 15% of similar sized companies in the US (based on 192 ratings).

Salaries contributed from Airbnb employees include job titles like Lead Engineer, Data Scientist, Jr Developer, and Director of Product. Comparably data has a total of 42 salary records from Airbnb employees.

Last updated 18 days ago.

1st Percentile
$60k
$60k1st Percentile
17th Percentile
$81k
$81k17th Percentile
33rd Percentile
$100k
$100k33rd Percentile
50th Percentile
$174k
$174k50th Percentile
67th Percentile
$249k
$249k67th Percentile
83rd Percentile
$315k
$315k83rd Percentile
100th Percentile
$326k
$326k100th Percentile
$108,903*
Average Compensation
$101,238*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Airbnb Salaries by City

Airbnb Salaries by Department

Explore Airbnb Salaries

Diversity & Inclusion at Airbnb

Diverse employees at Airbnb score the company 74/100 across various culture categories, placing Airbnb in the Top 20% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Airbnb across various culture dimensions.

Ranked Culture the Highest

Women 88/100
Department - Customer Support
Men 90/100
Department - Marketing
Diverse Employees 84/100
Department - Business Development

Ranked Culture the Lowest

Women 53/100
Tenure - 1 to 2 Years
Men 57/100
Department - Sales
Diverse Employees 43/100
Department - Legal

Airbnb Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

Airbnb PTO

Airbnb's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is Airbnb's 3rd most important benefit besides Healthcare when ranked by employees, with 26% of employees saying it is the most important benefit. Airbnb's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time37%
Vacation Policy26%
Office Meals32%
401k Contribution5%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo12%
$1500 - $2500/mo35%
$1000 -$1500/mo29%
$500 -$1000/mo18%
Less than $500/mo6%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Airbnb Careers

Airbnb Jobs

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H1B Visa

In 2019, Airbnb applied for 286 H1B visas. Of the work permits applied for, 99% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Airbnb unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

Airbnb has a total of 5001 employees

286
Total Applied
  • 99% Granted (282 out of 286)
  • 0% Denied ( out of 286)
  • 1% Withdrawn Application was withdrawn by the employer before approval/rejection (4 out of 286)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 286)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Airbnb Know You Want To Work There

Overview of Candidates Interested in Airbnb on Comparably

Candidates By Department

All Industries
31%
Engineering
16%
Product
11%
Marketing
10%
Design
7%
Other
25%

Candidates By Location

San Francisco
44%
New York City
6%
Los Angeles
5%
Seattle
2%
Chicago
2%
Other
41%

Frequently Asked Questions regarding Airbnb

What is Airbnb address?

Airbnb location is at 888 Brannan Street

Who is the CEO of Airbnb?

Airbnb CEO is Brian Chesky, their score by employees is 79

What is Airbnb eNPS?

The eNPS for Airbnb is 29

What is the salary for Project Manager in Airbnb?

Project Manager average salary in the US is 75k

What are the salaries in the Engineering in Airbnb?

The average salaries for Engineering in Airbnb is 173k

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