Arris Group – Get better customer service.. they are terrible at answering the phone and fixing the issue. They point fingers without looking into their own products issues

Arris Group Compagnie réclamée

ARRIS Group is a telecommunications equipment manufacturing company that provides cable operators with data, video and telephony systems. Lire la suite

EMPLOYÉ PARTICIPANTS: 17

TOTAL NOTATIONS: 321

PDG: Bruce McClelland

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Get better customer service.. they are terrible at answering the phone and fixing the issue. They point fingers without looking into their own products issues

Other Employee Reviews for Arris Group

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

smart, dedicated, know customers and industry

Décrivez brièvement votre expérience globale dans votre entreprise.

Job is ok but to busy with tedious tasks to learn how to use better tools.

Que faut-il changer pour améliorer la culture de l’entreprise?

Lots of finger pointing and blaming.

What can this brand most improve?

HONEST CUSTOMER SERVICE WITH INTEGRITY .

What can this brand most improve?

tech support is very rule they hang up the phone on you and they are very nasty and you need to put some of your calls center in Florida

Évaluez votre entreprise

Arris Group – Get better customer service.. they are terrible at answering the phone and fixing the issue. They point fingers without looking into their own products issues

Get better customer service.. they are terrible at answering the phone and fixing the issue. They point fingers without looking into their own products issues

Other Employee Reviews for Arris Group

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