-58
eNPS Score
Q&A With Arris Group Employees
At ARRIS, you’ll find a business based on strong relationships built on trust, transparency and ethical practices, as well as an inclusive workplace, comprehensive benefits program and a strong focus on your development. We strive to attract, retain and develop a strong and diverse workforce to help us achieve our ambitious goals.
How employees describe working at Arris Group
Get better customer service.. they are terrible at answering the phone and fixing the issue. They point fingers without looking into their own products issues
tech support is very rule they hang up the phone on you and they are very nasty and you need to put some of your calls center in Florida
HONEST CUSTOMER SERVICE WITH INTEGRITY .
Lots of finger pointing and blaming.
Job is ok but to busy with tedious tasks to learn how to use better tools.
What it's like to work at Arris Group
- Arris Group employees generally work 8.7 hrs a day
- Employees at Arris Group report the work pace is extremely fast
- 90% of Arris Group employees look forward to interacting with their team every day
- Arris Group employees most often take 20-30 paid vacation and sick days each year
- 40% of Arris Group employees report they are happy with their work life balance
- Arris Group employees typically get valuable feedback on how to improve at work Once a year
- 56% of Arris Group employees call their work environment positive
Q&A With Arris Group Employees
IDX: 0 TOT: 7
How's the morale at Arris Group?
Terrible! Everyone is simply waiting for the next round of cuts.
How secure do you feel at your job at Arris Group?
Insecure, they laid me off.
How rewarding is your job at Arris Group?
Pay scale is below the average
How are the benefits at Arris Group for employees in Engineering?
Arris Group's Engineering team rates their overall benefits a D- and most of them think the perks are Neutral. 20% of Arris Group employees in Engineering say they are satisfied with their benefits. The majority of employees in Engineering also get 15-20 days of paid vacation, and most of them believe the cash value of their benefits is $1000 -$1500/mo.
How's career growth and advancement at Arris Group?
29% of the same employees also feel like Arris Group is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Arris Group.
How are the managers at Arris Group?
Arris Group employees rate their manager a D- or 52/100 and the majority believe their manager truly cares about them as a person. Most of the employees (50%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at Arris Group?
Arris Group employees rates their pay and overall compensation a C or 63/100. 45% of employees believe they are paid fairly and 83% of employees get raises every year.
Curious about what work's like at Arris Group?
Anonymously Ask Arris Group Employees Any Question
Should I work at Arris Group?
17% of Arris Group employees would encourage their friends to become coworkers, whereas 8% are neutral and 75% would not recommend working at Arris Group to their friends.
| 17% | Promoters |
|---|---|
| 8% | Passive |
| 75% | Detractors |
