-27
eNPS Score
Q&A With Tivo Employees
We know and appreciate the value of generous benefits, including flexible vacation, educational support, a stock purchase program and wellness initiatives. We promote our community-minded ethos by offering all employees two paid days off per year for service projects with 501(c)(3) organizations. Mostly, we work to cultivate fun, open office environments that encourage collaboration. We’ve thoughtfully created open working spaces meant to spark creativity and spur collaboration across our locations worldwide. Each office is unique and offers a different set of at-work perks, whether it’s complimentary snacks, gym facilities, game rooms or on-campus commissaries. All offices have their own calendar of events, social activities, resource group chapters (e.g., Women in TiVo, TiVo Supporting Veterans, Pride at TiVo) and community service initiatives. And, we regularly host virtual all-hands meetings and informal sessions with executives to keep employees in all locations engaged and invested in the health and productivity of our company.
How employees describe working at Tivo
Understand why the customers are calling to complain.
Tech Support for customers and follow up
Ignorant Customer Service that doesn't give a damn about your problem.
Customer service is very poor
equipment dies after 18 months, then they give a $50 charge for a new one, but you have to purchase another life time subscription for $200. I just told them to shove it.
Q&A With Tivo Employees
IDX: 0 TOT: 14
How's the leadership on the Sales team at Tivo?
The top of the team is not great at leadership qualities, but there are several mid level managers who care about their teams and finding ways to close deals
What's the vibe like in the Sales dept at Tivo? How many hours are you working?
Hours are subjective, you may work 80-90 hours one week and 50-60 the next. Quarterly closings are all-important, and you earn what you bring in as a sale.
How's the work life balance at Tivo?
Work Life for Sales is non-existent. Pressure to deliver quarterly outweighs long term goals
do you wish your comp was weighted more or less on commission?
Less on Commission. The product teams are often late or unable to deliver Sales needs
What does the leadership team at Tivo need to get better at?
Top Employee Response
Leadership has a tendency to rely on old industry standards. Our industry has shifted and we fell behind long ago. Time to innovate again.
How easy (or hard) is it to sell the product? length of sales cycle?
Top Employee Response
Long sales cycles on some, and short on others.
Are your sales goals realistic or does it seem like you’re set up for failure?
Top Employee Response
Annual goals change. Until the last management team came in, it was difficult to make your numbers without a windfall client. Now that they have been replaced, and past sales management is in place, it is difficult to see what will happen with goal attainment
What needs to change to make the company culture better at Tivo?
Top Employee Response
The company prides itself on being a great place to work. But, holiday parties and picnics don't make my job better. Hate dumpy facilities.
What's going wrong and how can it be improved at Tivo?
Top Employee Response
Our product has incremental innovation and a ton of stagnation.
What do your coworkers need to improve and how could you work together better at Tivo?
Meetings that are planned without an agenda or goals are wasteful. If we meet, let's define an outcome and make it productive.
What do employees at Tivo think about their benefits?
Tivo employees rate their overall benefits an A- and most of them think the perks are Terrible. 86% of Tivo employees say they are satisfied with their benefits. The majority of employees also get Unlimited of paid vacation.
How's career growth and advancement at Tivo?
25% of the same employees also feel like Tivo is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Tivo.
How are the managers at Tivo?
Tivo employees rate their manager a C- or 62/100 and the majority believe their manager truly cares about them as a person. Most of the employees (67%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at Tivo?
Tivo employees rates their pay and overall compensation a B or 73/100. 50% of employees believe they are paid fairly and 80% of employees get raises every year.
Curious about what work's like at Tivo?
Anonymously Ask Tivo Employees Any Question
Should I work at Tivo?
33% of Tivo employees would encourage their friends to become coworkers, whereas 7% are neutral and 60% would not recommend working at Tivo to their friends.
| 33% | Promoters |
|---|---|
| 7% | Passive |
| 60% | Detractors |
