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It has never been a positive experience. People leave after 15 years or 15 minutes. I've seen people walk out without a second's notice. They'll write someone up for no reason, then dismiss them weeks later. It's just horrible.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
It's oppressive. That's the easiest way I know how to describe it.
Quelles sont les meilleures choses à propos de votre équipe?
There are only a few people I get along with. We are each other's solaces.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
The time when we all leave work is the most positive time of the day.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Leadership dictates what goes on, obviously, but the union is complicit in that and offers zero support for the employee.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Being in a call center is tough business, but there could be better compensation for the sheer volume of calls, and having to stick to HIPPA and OSHA standards.
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