Harry and David – Customer Service could not fix problem, asked for supervisor, then was disconnected. This happened twice. Not how you help customers

Harry and David

Harry and David is a retailer of gourmet gift baskets with fresh fruit and chocolates. Lire la suite

EMPLOYÉ PARTICIPANTS: 71

TOTAL NOTATIONS: 482

PDG: Steven Lightman

Customer Service could not fix problem, asked for supervisor, then was disconnected. This happened twice. Not how you help customers

Other Employee Reviews for Harry and David

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Scheduling, honesty, and communication are the top three areas needing improvement.

Décrivez brièvement votre expérience globale dans votre entreprise.

Harry and David treats their employees so so well! I've never worked for a company before that valued each and every one of their employees the way Harry and David does; from employee raffles and drawings, to employee benefits, this is no doubt a great company to work for!

What do you value most about this brand?

Fresh fruit choices. would like to be able to customize the gift baskets

What do you value most about this brand?

Product always high quality with several 'hiccups" over the years. Shipping can be erratic since covid but mostly reliable. Still loyal customer after 10 years.

Décrivez brièvement votre expérience globale dans votre entreprise.

The employees at Harry & David really make me feel smart and values

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Harry and David – Customer Service could not fix problem, asked for supervisor, then was disconnected. This happened twice. Not how you help customers

Customer Service could not fix problem, asked for supervisor, then was disconnected. This happened twice. Not how you help customers

Other Employee Reviews for Harry and David

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