LifeLock – VERY poor customer service. Arcane way of trying to add new service to service already established. Turned to an awful afternoon and caused me to cancel service. If they cannot add a new service to my Life Lock, why would I think that they are able to monitor my security?

LifeLock is an identity theft protection company that protects its members' personal information from being used by a third party. Lire la suite

EMPLOYÉ PARTICIPANTS: 10

TOTAL NOTATIONS: 119

PDG: Scott Taylor

VERY poor customer service. Arcane way of trying to add new service to service already established. Turned to an awful afternoon and caused me to cancel service. If they cannot add a new service to my Life Lock, why would I think that they are able to monitor my security?

Other Employee Reviews for LifeLock

Décrivez brièvement votre expérience globale dans votre entreprise.

Just like any job... sometimes you really hate it. But most times I love working here and with the people I work with.

What can this brand most improve?

TO CONTACT A CUSTOMER WHEN THERE IS A PROBLEM. I am still trying to get help. 10 days later!

What can this brand most improve?

LifeLock has the worst customer service ever

What can this brand most improve?

They outsource their customer service to the Philippines and India, and although they are very polite, they are not efficient in solving the problems. Very disappointed!

What can this brand most improve?

Provide Title Lock for homes that are in a trust.

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LifeLock – VERY poor customer service. Arcane way of trying to add new service to service already established. Turned to an awful afternoon and caused me to cancel service. If they cannot add a new service to my Life Lock, why would I think that they are able to monitor my security?

VERY poor customer service. Arcane way of trying to add new service to service already established. Turned to an awful afternoon and caused me to cancel service. If they cannot add a new service to my Life Lock, why would I think that they are able to monitor my security?

Other Employee Reviews for LifeLock

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