National General Insurance – Customer service, calling back when someone reached out via emailed and phone calls. Super hassle to get toyr reimbursementback its been 2 months and been getting the run around

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Customer service, calling back when someone reached out via emailed and phone calls. Super hassle to get toyr reimbursementback its been 2 months and been getting the run around

Qu’avez-vous le plus aimé du procédé d’entretien?

it was simple and straight forward

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The management in the Ontario office is horrible. There is too much favoritism. The turnover rate is bad and employees are overworked.

What can this brand most improve?

Communication, expediting claims. Hiring competent agents. I seriously want the email address of the CEO.

What can this brand most improve?

Customers service by returning customers phone calls and Emails about current claims.

What can this brand most improve?

Workers should be more honest. My experience was all lies.

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