National General Insurance – Their communication and time it takes to resolve their claims. We have been without the car for 6 month and there is still no end in sight

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Their communication and time it takes to resolve their claims. We have been without the car for 6 month and there is still no end in sight

Qu’avez-vous le plus aimé du procédé d’entretien?

it was simple and straight forward

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The management in the Ontario office is horrible. There is too much favoritism. The turnover rate is bad and employees are overworked.

What can this brand most improve?

Communication, expediting claims. Hiring competent agents. I seriously want the email address of the CEO.

What can this brand most improve?

Customers service by returning customers phone calls and Emails about current claims.

What can this brand most improve?

Workers should be more honest. My experience was all lies.

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