National General Insurance – Better customer service. The claims process is slow, the adjuter we dealt with is rude and unprofessional. Our claim is closed and we are fighting for rental reimbursment, what a nightmare to have to fight for whats legally and rightfully ours to claim. We pay for insurance for this reason.

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Better customer service. The claims process is slow, the adjuter we dealt with is rude and unprofessional. Our claim is closed and we are fighting for rental reimbursment, what a nightmare to have to fight for whats legally and rightfully ours to claim. We pay for insurance for this reason.

Qu’avez-vous le plus aimé du procédé d’entretien?

it was simple and straight forward

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The management in the Ontario office is horrible. There is too much favoritism. The turnover rate is bad and employees are overworked.

What can this brand most improve?

Communication, expediting claims. Hiring competent agents. I seriously want the email address of the CEO.

What can this brand most improve?

Customers service by returning customers phone calls and Emails about current claims.

What can this brand most improve?

Workers should be more honest. My experience was all lies.

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