National General Insurance – I spoke with a representative today by the name of Rita and when i asked her to send me to the customer service survey, she hung up on me instead. She said her ID number is 10062. She was very rude and due to her service myself, and my family will be cancelling all 7 of our services with your compan

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I spoke with a representative today by the name of Rita and when i asked her to send me to the customer service survey, she hung up on me instead. She said her ID number is 10062. She was very rude and due to her service myself, and my family will be cancelling all 7 of our services with your compan

Qu’avez-vous le plus aimé du procédé d’entretien?

it was simple and straight forward

Décrivez brièvement votre expérience globale dans votre entreprise.

The management in the Ontario office is horrible. There is too much favoritism. The turnover rate is bad and employees are overworked.

What can this brand most improve?

Communication, expediting claims. Hiring competent agents. I seriously want the email address of the CEO.

What can this brand most improve?

Customers service by returning customers phone calls and Emails about current claims.

What can this brand most improve?

Workers should be more honest. My experience was all lies.

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