

The light-bulb moment when you see a student get it.
The employees who recognize the value of our mission to enhance individuals, families, and our community.
Respect for individual strengths and abilities and performance.
The executive leadership does not make public kudos for divisions, teams, individuals who clearly rise to the occasion. Thanks for employees is conveyed generally to all employees through an email several times per semester. Inadequate show of respect for ones really making a difference.

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| 0% | Promoters |
|---|---|
| 50% | Passives |
| 50% | Detractors |
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