TSYS Compagnie réclamée
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Horrific. It was a struggle dragging myself to work there everyday. No acknowledgement from managers, no praise and recognition for any hard work (especially during peak of covid) Extremely cliquey and managers gossip quite openly about other agents. Very unprofessional. Not worth the pay.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
No respect towards staff members
Qu'amélioreriez-vous dans le procédé d’entretien de votre entreprise?
Again. Managers werent welcoming and i just felt like a number.
Que faut-il changer pour améliorer la culture de l’entreprise?
Be fair. Show respect. Show manners. LISTEN. Be professional. All basic things.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
I think the pay needs to reflect the amount of work that goes into this job
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
I think it would be better if managers could switch up seating plans instead of sitting agents near friends therefore only encouraging the cliquey behaviour that is out of control in the building.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Start by listening. And helping, if we have specifically asked for help. Not pass responsibilities onto others. Be approachable. Show agents that there is some form of trust if a confidential conversation should ever happen. I cant stress enough how unprofessional the managers are.
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