Wave Broadband – Constant outages and having to wait 24+ hours for a representative to fix the problem

"Wave Broadband is a provider of fiber optic, broadband internet, cable television and telephone services for residents and businesses." Lire la suite

EMPLOYÉ PARTICIPANTS: 20

TOTAL NOTATIONS: 181

PDG: Steve Weed

Constant outages and having to wait 24+ hours for a representative to fix the problem

Other Employee Reviews for Wave Broadband

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

giving feedback and training new people better

Qu’avez-vous le plus aimé du procédé d’entretien?

That it all went well for me

What can this brand most improve?

I hate this service. Haven’t gotten Wi-Fi set up and it’s been over a week while the tech team “works on it”. I have never had to compete just to receive a service. This is

What can this brand most improve?

customer care it does not exist

What can this brand most improve?

Making me pay for an installation was absolutely ridiculous, considering I could have installed it myself but was not offered that option. Service was slow and would crash multiple times. Extremely disappointed.

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Wave Broadband – Constant outages and having to wait 24+ hours for a representative to fix the problem

Constant outages and having to wait 24+ hours for a representative to fix the problem

Other Employee Reviews for Wave Broadband

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