Working At Wave Broadband - Ask a Question | Comparably
"Wave Broadband is a provider of fiber optic, broadband internet, cable television and telephone services for residents and businesses." read more
EMPLOYEE
PARTICIPANTS
20
TOTAL
RATINGS
181

Q&A With Wave Broadband Employees

Are you someone who’d like to be part of a dynamic industry, filled with opportunity? Are you interested in leading the way with the latest innovations in digital communications, broadband technology and fiber-optic services? If so, join our team of talented sales professionals and technicians. The Wave team is seeking top-tier qualified candidates across a variety of disciplines. If you’ve got what it takes to become part of our family, apply to one of our job openings today.

How employees describe working at Wave Broadband

Everything and I do mean everything

Provide me with an electronic way to cancel service to my account via the web login. I do not want to wait on hold with your customer service to do that.

Web sites are a disaster, phone contact almost impossible, phone people try hard by seem unable to work to their full ability, not their fault tho, they are not getting support from above, .

Making me pay for an installation was absolutely ridiculous, considering I could have installed it myself but was not offered that option. Service was slow and would crash multiple times. Extremely disappointed.

customer care it does not exist

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Q&A With Wave Broadband Employees

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Should I work at Wave Broadband?

25% of Wave Broadband employees would encourage their friends to become coworkers, whereas 33% are neutral and 42% would not recommend working at Wave Broadband to their friends.

-17
eNPS Score
25%Promoters
33%Passive
42%Detractors
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