Working At Nextiva - Ask a Question | Comparably
Nextiva Claimed Company
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. read more
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EMPLOYEE
PARTICIPANTS
538
TOTAL
RATINGS
18877

Q&A With Nextiva Employees

Nextiva employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.

How employees describe working at Nextiva

Unlike many companies, Nextiva's recruiting process is simple. From applying to interviewing, it was very seamless.

I have enjoyed working for Nextiva and if I ever have an issue or concern, I know that I have a supportive Team that will be there to assist with any task thrown my way

Review from Customer Success Dept

The best company I've worked for!

Review from HR Dept

The developer experience at Nextiva is pretty rough. Rather than being challenged by interesting engineering problems, it feels like we are plagued by a million inconveniences that shouldn't be so hard to solve. Nonetheless, coworkers are very friendly and managers legitimately care about you.

Review from Engineering Dept

I am fairly new, but most of the experiences and interactions with others have been positive

Review from IT Dept
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What it's like to work at Nextiva

  • Nextiva employees generally work 8.4 hrs a day
  • Employees at Nextiva report the work pace is extremely fast
  • On a typical day, employees at Nextiva have 1 meeting
  • 98% of Nextiva employees look forward to interacting with their team every day
  • Nextiva employees most often take 20-30 paid vacation and sick days each year
  • 89% of Nextiva employees report they are happy with their work life balance
  • Nextiva employees typically get valuable feedback on how to improve at work Every Week
  • 98% of Nextiva employees call their work environment positive

Q&A With Nextiva Employees

Asked to the Operations Department at Nextiva

  • It is good but not consistent because of leadership roles changing.

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Asked to all employees at Nextiva

  • About 20-30 mins

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Asked to all employees at Nextiva

  • Don’t be afraid to talk about yourself and accomplishments

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Asked to all employees at Nextiva

  • Very good. It was relaxed but professional.

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Asked to all employees at Nextiva

  • Top Employee Response

    Business causal

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Asked to all employees at Nextiva

  • It was more a conversation so much easier than to structured interviews I have been through.

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Asked to African American/Blacks at Nextiva

Aggregated Employee Answer on Comparably

  • Nextiva's Sales team rates their overall benefits an A+ and most of them think the perks are Fantastic. 90% of Nextiva employees in Sales say they are satisfied with their benefits. The majority of employees in Sales also get 20-30 days of paid vacation, and most of them believe the cash value of their benefits is $1500 - $2500/mo.

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Aggregated Employee Answer on Comparably

  • Nextiva's IT team rates their overall benefits an A+ and most of them think the perks are Fantastic. 92% of Nextiva employees in IT say they are satisfied with their benefits. The majority of employees in IT also get Unlimited of paid vacation, and most of them believe the cash value of their benefits is $1500 - $2500/mo.

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Aggregated Employee Answer on Comparably

  • Nextiva's Marketing team rates their overall benefits an A+ and most of them think the perks are Fantastic. 94% of Nextiva employees in Marketing say they are satisfied with their benefits. The majority of employees in Marketing also get 20-30 days of paid vacation, and most of them believe the cash value of their benefits is $1500 - $2500/mo.

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Aggregated Employee Answer on Comparably

  • Nextiva's Design team rates their overall benefits an A+ and most of them think the perks are Fantastic. 100% of Nextiva employees in Design say they are satisfied with their benefits. The majority of employees in Design also get 20-30 days of paid vacation, and most of them believe the cash value of their benefits is $1500 - $2500/mo.

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Aggregated Employee Answer on Comparably

  • Nextiva's Product team rates their overall benefits an A+ and most of them think the perks are Fantastic. 97% of Nextiva employees in Product say they are satisfied with their benefits. The majority of employees in Product also get 20-30 days of paid vacation, and most of them believe the cash value of their benefits is $1500 - $2500/mo.

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Aggregated Employee Answer on Comparably

  • Nextiva's Engineering team rates their overall benefits an A+ and most of them think the perks are Fantastic. 92% of Nextiva employees in Engineering say they are satisfied with their benefits. The majority of employees in Engineering also get 20-30 days of paid vacation, and most of them believe the cash value of their benefits is $1500 - $2500/mo.

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Aggregated Employee Answer on Comparably

  • 99% of the same employees also feel like Nextiva is invested in their career growth. On average, majority of employees have a mentor to help them navigate their career at Nextiva.

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Aggregated Employee Answer on Comparably

  • Nextiva's Sales team rates their manager an A+ or 97/100 and the majority believe their manager truly cares about them as a person. The sales team (100%) also feels pretty comfortable providing negative feedback directly to their boss.

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Aggregated Employee Answer on Comparably

  • Nextiva's IT team rates their manager an A+ or 89/100 and the majority believe their manager truly cares about them as a person. The it team (100%) also feels pretty comfortable providing negative feedback directly to their boss.

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Aggregated Employee Answer on Comparably

  • Nextiva's Marketing team rates their manager an A+ or 97/100 and the majority believe their manager truly cares about them as a person. The marketing team (97%) also feels pretty comfortable providing negative feedback directly to their boss.

View Response & Answer »

Aggregated Employee Answer on Comparably

  • Nextiva's Design team rates their manager an A+ or 98/100 and the majority believe their manager truly cares about them as a person. The design team (100%) also feels pretty comfortable providing negative feedback directly to their boss.

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Aggregated Employee Answer on Comparably

  • Nextiva's Product team rates their manager an A+ or 98/100 and the majority believe their manager truly cares about them as a person. The product team (96%) also feels pretty comfortable providing negative feedback directly to their boss.

View Response & Answer »

Aggregated Employee Answer on Comparably

  • Nextiva's Engineering team rates their manager an A+ or 94/100 and the majority believe their manager truly cares about them as a person. The engineering team (93%) also feels pretty comfortable providing negative feedback directly to their boss.

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Aggregated Employee Answer on Comparably

  • Nextiva employees rates their pay and overall compensation an A+ or 94/100. 91% of employees believe they are paid fairly and 98% of employees get raises every year.

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Aggregated Employee Answer on Comparably

  • 93% of Nextiva employees in HR say they are satisfied with their benefits. The majority of employees in HR also get Unlimited of paid vacation.

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Curious about what work's like at Nextiva?

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Should I work at Nextiva?

83% of Nextiva employees would encourage their friends to become coworkers, whereas 11% are neutral and 6% would not recommend working at Nextiva to their friends.

77
eNPS Score
83%Promoters
11%Passive
6%Detractors

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