Working At Vonage - Ask a Question | Comparably
Vonage Claimed Company
Communications have profoundly changed. So have we. Change is an essential part of the Vonage DNA. Our original business brought VoIP to families and small businesses. And now we’re making communications more flexible, intelligent, and personal to help enterprises the world over stay ahead. We've brought leaders in unified communications, contact centers, and communications APIs all under one roof. Together, we’ve created the world’s most flexible cloud communications platform. read more
EMPLOYEE
PARTICIPANTS
206
TOTAL
RATINGS
3265
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Q&A With Vonage Employees

At Vonage, we’re focused on being inclusive and fair in everything we do so that its no longer something we talk about, but just part of the fabric of our company. We will continue to support our employees at all stages of their lives and careers, enabling them to do their best work, while we make their experience at Vonage positive, memorable and meaningful.

How employees describe working at Vonage

Onboarding was massive information overload. The people were very helpful, but the experience was disoraganised.

More transparent and honest than the previous exec team

Vonage offers unlimited paid time off and flexible working hours, allowing for a great work-life balance. The modern office in the town center provides a vibrant and convenient environment. With a strong focus on high-quality code, the company ensures top-notch work. Collaborating with senior-level

Contributing and teamwork make me most happy

Review from Engineering Dept

My co workers are so professional and understanding

Review from Sales Dept
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What it's like to work at Vonage

  • Vonage employees generally work 8.4 hrs a day
  • Employees at Vonage report the work pace is comfortably fast
  • On a typical day, employees at Vonage have 2 meetings
  • 95% of Vonage employees look forward to interacting with their team every day
  • Vonage employees most often take unlimited paid vacation and sick days each year
  • 100% of Vonage employees report they are happy with their work life balance
  • Vonage employees typically get valuable feedback on how to improve at work Every Week
  • 97% of Vonage employees call their work environment positive

Q&A With Vonage Employees

Asked to all employees at Vonage

  • Open floor plan

  • Open plan with a variety of closed offices and conference rooms for deep focus and private meetings. Lots of common spaces for sharing meals, brainstorming idea, having a coffee and chat, etc. We also have a "fun" area at the back of the office with a ping pong table, video games, and yoga

  • Open office with a decent number of conference rooms. There is a nice room for new mothers as well

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Asked to all employees at Vonage

  • WebRTC has arrived and it's growing rapidly. It's an exciting time to be here!

  • The smart people who are developing a product that is not going to go away anytime soon.

  • The Apps where our platform is used are cutting edge in productivity enhancement.

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Asked to all employees at Vonage

  • nice people, nicer lunch

  • Open and comfortable

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Asked to all employees at Vonage

  • super chill and down to earth

  • Smart, open, transparent, inclusive, driven, accountable

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Asked to all employees at Vonage

  • Great! As long as you get your work done, they don't bother you. They also are attracted to people who have a work/life balance because that is the culture here.

  • Pretty great - TokBoxers respect personal time, time off, and non-work hours

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Asked to all employees at Vonage

  • Not really. We have different offices but everyone works from an office.

  • Yes, but this is on a case-by-case basis.

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Asked to all employees at Vonage

  • By your work quality and interactions with others.

  • This process isn't very transparent. In the past, we've worked with Telefonica to have a 360 review preceding the promotion of the employee in question, but with the changes in the parent company those conversations don't get picked up after they've started. There also seems to be an arbitrary limit on the number of people in a department who can receive a promotion at a time. If there are two very well-qualified employees, one will be chosen over the other without much clarity. I've seen employees leave TokBox for this reason, which is pretty disappointing.

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Asked to all employees at Vonage

  • Very generous.

  • Very good - 20 days of paid vacation per year, with rollover of any you don't use. There is a limit, however, of 30 vacation days with rollover so you're definitely encouraged to use your PTO.

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Asked to all employees at Vonage

  • Top Employee Response

    Benefits are ok. Vacation not great until you are there 3 years.

  • Medical, Dental, Vision, AD&D, STD, LTD, Term Life Insurance, 401K, Pet Insurance, Legal Services, Telemedicine

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Asked to all employees at Vonage

  • Top Employee Response

    There's a mix. You find the ones that will support you.

  • They are a great group of people!

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Asked to all employees at Vonage

  • Business casual

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Asked to all employees at Vonage

  • Business casual

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Asked to all employees at Vonage

  • Working with top notch people who deliver on results!

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Asked to all employees at Vonage

  • I heard back within days.

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Asked to all employees at Vonage

  • My onboarding experience was very good and the first phase lasted all of 4 weeks. I am now on to the second and final phase of onboarding which is specific to my role.

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Asked to all employees at Vonage

  • Vonage is very innovative and holds many patents in Voice, Contact Center and API technologies and processes.

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Asked to all employees at Vonage

  • Extensive and with great benefits offerings.

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Asked to all employees at Vonage

  • The current dental plan is through MetLife and I think it is quite good.

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Asked to all employees at Vonage

  • Helping companies implement more efficient and diverse ways to engage with their employees and customers.

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Asked to all employees at Vonage

  • Vonage currently offers EyeMed and EyeMed Enhanced vision care plans.

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Asked to all employees at Vonage

  • I heard back from Vonage within the week.

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Asked to all employees at Vonage

  • You would want to talk to your manager initially to get that process started.

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Asked to all employees at Vonage

  • Apply for any one of the many open positions on our website as we are growing!

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Asked to all employees at Vonage

  • Teamwork and time management

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Asked to all employees at Vonage

  • Vonage has adopted a DTO policy

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Curious about what work's like at Vonage?

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Should I work at Vonage?

73% of Vonage employees would encourage their friends to become coworkers, whereas 17% are neutral and 10% would not recommend working at Vonage to their friends.

63
eNPS Score
73%Promoters
17%Passive
10%Detractors

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