Vonage Culture | Comparably
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Vonage Claimed Company
Communications have profoundly changed. So have we. Change is an essential part of the Vonage DNA. Our original business brought VoIP to families and small businesses. And now we’re making communications more flexible, intelligent, and personal to help enterprises the world over stay ahead. We've brought leaders in unified communications, contact centers, and communications APIs all under one roof. Together, we’ve created the world’s most flexible cloud communications platform. read more
EMPLOYEE
PARTICIPANTS
206
TOTAL
RATINGS
3265

Vonage Company Culture

Vonage Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.8/5

Top Rated Culture Dimensions

Vonage CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Rory Read Vonage's CEO
Rory Read
88 /100

Diversity at Vonage

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Diverse employees at Vonage have rated Team, Happiness, and Retention as the highest categories they have scored

Women at Vonage

Top 10%Top 10% of Similar Size Companies on Comparably
A

Women at Vonage have rated Team, Meetings, and Happiness as the highest categories they have scored

Vonage eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

63

Vonage employees are 63% more likely to recommend Vonage as a great place to work

73%Promoters
17%Passives
10%Detractors

Working at Vonage

Working at Vonage is rated highly by 206 employees, across various culture dimensions. Vonage employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting Vonage’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in New York. See below in detail how working at Vonage was rated by employees.

Overall Company Culture at Vonage

A+

Overall Company Culture at Vonage is rated A+

Last updated months ago

Top
5%

Vonage ranks in the Top 5% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 206 Employees

View Results
0
20
40
60
80
100
HR
93
HR93
Product
92
Product92
Customer Support
91
Customer Support91
Marketing
91
Marketing91
Business Dev
90
Business Dev90
Design
90
Design90
Sales
88
Sales88
Engineering
87
Engineering87
Finance
85
Finance85
IT
74
IT74
Operations
70
Operations70

Vonage Employee Reviews

Out of 522 Vonage employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping Vonage improve their work culture.

96%
4%
Positive Reviews96%
Constructive Feedback4%

Positive Reviews From Vonage Employees

  • What makes you most happy at work?
    Being able to solve problems and get stuff done
  • What is most positive about the culture and environment at your company?
    Very open and friendly, focus on getting things done rather than procedures
  • What are some of the best things about your team?
    Very laid back, minimal stress, knowledgeable, always read to help

Constructive Feedback From Vonage Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Way too many things to do, could be delegated better
  • Why do you feel undervalued and what would make you feel better about your compensation?
    It's a base salary, not really much for the position
  • What's going wrong and how can it be improved?
    Inept leadership that cares more about protecting itself than empowering the employees.

Vonage Company Information

Vonage Company Overview

Communications have profoundly changed. So have we. Change is an essential part of the Vonage DNA. Our original business brought VoIP to families and small businesses. And now we’re making communications more flexible, intelligent, and personal to help enterprises the world over stay ahead. We've brought leaders in unified communications, contact centers, and communications APIs all under one roof. Together, we’ve created the world’s most flexible cloud communications platform.

Vonage Mission, Vision & Values

Vonage Mission Statement

We enable next generation communications that are more flexible, intelligent and personal, empowering our customers to do what is next and stay ahead.

Vonage Vision Statement

Accelerate the world's ability to connect

Vonage Values

  • Accountability
  • Collaboration
  • Trust
  • Excellence

Sustainability and Corporate Social Responsibility at Vonage

The Vonage Foundation supports global initiatives dedicated to closing the digital divide for children through partnerships, charitable contributions and donations of services for nonprofits. The Vonage Foundation is focused on the power of communications, and its ability to be more meaningful to many by providing access to the expansive APIs that keep the world connected. We are dedicated to the advancement of global connectivity that oftentimes is elusive for those that live, learn and work in underserved or rural communities.
We work to bridge the digital divide by using technology to unlock innovation and drive creative minds with grants for curriculum, research, technical advancements, knowledge sharing and financial support. We aim to make the world we live in a vibrant interconnected community by ensuring a digital-first future is possible today.

Headquarter101 Crawfords Corner Rd
Holmdel, NJ 07733
United States of America
Websitewww.vonage.com
Founding Date2001
Tel1-844-365-9460
Company StatusPublic
StockVG
Jobswww.vonage.com/careers/
Social Sites

Vonage Competitors

Vonage competitors include Nextiva, RingCentral, 8x8, and Twilio Inc.. Vonage ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Vonage compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Nextiva's Logo
    Nextiva
    4.9/5
  2. #2
    Vonage's Logo
    Vonage
    4.8/5
  3. #3
    RingCentral's Logo
    RingCentral
    4.9/5
  4. #4
    8x8 Logo
    8x8
    4.7/5
  5. #5
    Twilio Inc. Logo
    Twilio Inc.
    4.1/5
  • Never let it be said that Leon Frankel and Ashley Sherman let COVID-19 slow them down. They've turned a love of running and fitness and a desire to stay connected with co-workers into a virtual quarantine event. Check out more of our team's Adventures in WFH at http://bit.ly/3mHqjcG.
  • With COVID-19 forcing Vonage employees to work from home, maintaining physical and mental health has become absolutely essential. Oscar Rodriguez talks about his laptop-treadmill combo that has allowed him to walk hundreds of miles while he works, shedding pounds and adding peace of mind. Check out more of our team's Adventures in WFH at http://bit.ly/3mHqjcG.
  • It can be tough to stay motivated during the pandemic. Eric Matthews, who's been sharing motivational messages and videos with Vonage sales reps for years, has continued doing so as everyone has been forced to work from home—inspiring not just his co-workers, but himself as well. Check out more of our team's Adventures in WFH at http://bit.ly/3mHqjcG.

Vonage Employees

206 employees at Vonage have reviewed Vonage across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 206 Vonage employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Vonage are extremely happy with their total compensation at Vonage, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Vonage are extremely happy with their team. 206 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Vonage are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Vonage believe the environment at Vonage is positive. Most Participants believe the pace of work at Vonage is comfortably fast. About 81% of the employees at Vonage work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Vonage are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Vonage employees generally work 8.4 hrs a day
Work Hours
A Day in the Life
Employees at Vonage report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Vonage have 2 meetings
Meetings
A Day in the Life
95% of Vonage employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Vonage employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
100% of Vonage employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Vonage employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
97% of Vonage employees call their work environment positive
Environment

Joining Vonage - Employee Onboarding

The prevailing opinion from employees about joining Vonage is that the company was very prepared on their first day. Vonage employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Vonage KPIs and OKRs

At Vonage 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Vonage's KPIs and OKRs is essential for its success. Out of 10 Vonage employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 8 have said yes.

AnswerPercent
Yes80%
No20%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Vonage CEO & Leadership

Rory Read Vonage's CEO
88 /100

Vonage CEO Awards and Recognitions

Best CEOs for Diversity 2022 (Large Companies)

Vonage’s CEO Rory Read started in this role in 2020. Rory’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in New York. Rory won Best CEOs for Diversity in 2022 specifically for Diversity, making Vonage’s CEO one of the top rated CEOs by diverse employees. Vonage’s CEO is highly regarded especially by employees in the HR department, employees in the Sales department, and Asian or Pacific Islander employees. However, employees with the company for 2 to 5 Years, employees with the company for Less than 1 Year, and employees in the Business Development department have a less favorable view of the CEO and believe there is room for improvement. Compared to Vonage’s competitors, Rory Read ranks right above Twilio Inc. CEO Jeff Lawson. Under Read’s leadership, Vonage employee respondents are most happy about their Compensation and the company’s Environment. Office Culture and Professional Development are two areas, according to respondents, where Vonage could stand to see real improvement.

Vonage Leadership

The Vonage Executive Team is rated an “A+” and led by CEO Rory Read, Chief Legal Officer & Secretary Randy Rutherford, and Chief Strategy Officer Vinod Lala

  • Rory Read  CEO / President

    Rory Read CEO / President

    Rory Read serves as the CEO / President of Vonage.

  • Randy Rutherford Chief Legal Officer & Secretary

    Randy Rutherford is Vonage's Chief Legal Officer, responsible for the company's global legal affairs, including... read more

  • Vinod Lala Chief Strategy Officer

    Vinod Lala joined Vonage in 2014 to lead corporate strategy and development, leveraging his cloud technology, corporate... read more

  • David Levi SVP, Controller & Principal Accounting Officer

    David Levi joined Vonage in 2017. In the role of Senior Vice President, Controller and Principal Accounting Officer, he... read more

  • Susan Mahaffey Vice President Leadership, Talent, and Culture

    Susan Mahaffey serves as the Vice President Leadership, Talent, and Culture of Vonage. Susan started at Vonage in April... read more

  • Sanjay Macwan Chief Information Officer and Chief Information Security Officer

    Sanjay Macwan joined Vonage in 2018 as SVP, Enterprise Engineering and Networks, leading Vonage's enterprise platform... read more

  • Rory Read Chief Executive Officer

    Rory Read is Chief Executive Officer of Vonage (Nasdaq:VG), a global leader in cloud communications helping businesses... read more

  • Stephen Lasher Chief Financial Officer

    As Chief Financial Officer, Stephen Lasher leads all areas of Vonage’s global financial organization. Lasher and his... read more

  • Jay Bellissimo Chief Operating Officer

    As Chief Operating Officer, Jay Bellissimo is responsible for leading Vonage’s sales and operations globally, including... read more

Vonage Salaries

How much does Vonage pay?

How much do people at Vonage get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Vonage is $118,880, or $57 per hour, while the estimated median salary is $119,253, or $57 per hour.

At Vonage, the highest paid job is a Director of Product at $226,000 annually and the lowest is a Customer Service Manager at $45,000 annually. Average Vonage salaries by department include: Business Development at $117,321, Customer Support at $72,888, Admin at $53,984, and Sales at $160,775. Half of Vonage salaries are above $119,253.

170 employees at Vonage rank their Compensation in the Top 5% of similar sized companies in the US (based on 523 ratings) while 167 employees at Vonage rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 178 ratings).

Salaries contributed from Vonage employees include job titles like Senior Developer, Director of Product, Financial Analyst, and Customer Service Manager. Comparably data has a total of 7 salary records from Vonage employees.

Last updated months ago.

1st Percentile
$67k
$67k1st Percentile
17th Percentile
$94k
$94k17th Percentile
33rd Percentile
$117k
$117k33rd Percentile
50th Percentile
$178k
$178k50th Percentile
67th Percentile
$237k
$237k67th Percentile
83rd Percentile
$272k
$272k83rd Percentile
100th Percentile
$297k
$297k100th Percentile
$118,880*
Average Compensation
$119,253*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Vonage Salaries by City

Vonage Salaries by Department

Explore Vonage Salaries

Diversity & Inclusion at Vonage

Diverse employees at Vonage score the company 88/100 across various culture categories, placing Vonage in the Top 5% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Vonage across various culture dimensions.

At Vonage, we’re committed to Diversity, Equity and Inclusion (DE&I) and creating an environment where team members can thrive in and out of the workplace. Our team member population has dramatically changed since our business transformation began six years ago, growing from a team based in three countries to one with team members in 30 countries. ,,Our hybrid workplace model allows us to reach talent all across the planet. Once a US-centric company, more than half of Vonage’s team members are based outside the US. We’re proud that our products and services enable our team members to work from anywhere so we can hire talent across the globe. This allows us to bring more diversity to our company, which in turn helps us to better serve our customers. ,,We know our differences make us stronger. That’s why Vonage’s commitment to DE&I is woven throughout our entire people strategy - from recruitment, to onboarding, to development and promotions - it's a part of everything that we do.,,DE&I is a part of our Culture ,We believe DE&I needs to be a living and breathing part of our culture. It can’t just be words we say, it has to be demonstrated through our actions. At Vonage, it is not only important that our team members participate in our DE&I initiatives, but essential that they drive them. All of our DE&I initiatives are employee led, created and implemented. ,,Our Team Members Drive our DE&I Efforts,Vonage created a DE&I Advisory board made up of eight leaders identified during our July 2020 talent review process as having high potential to lead the company’s DE&I work. This global advisory board is tasked with creating awareness and support for diversity, equity and inclusion, while empowering positive action towards embracing Vonage’s mission, strategy, values and culture. The DE&I board was charged with framing Vonage’s DE&I ethos, “Our Differences make us Stronger,” and instituted the founding principles for our Employee Resource Groups (ERGs). ,,ERGs promote DE&I and support the professional and personal development of all team members. ERGs are created with the intent to amplify diversity, create a more inclusive environment, and encourage ongoing discussions about equity in the workplace and the world. Each ERG at Vonage has at least one executive sponsor and all are led by our team members. Vonage ERGs serve as forums for Vonage team members to convene with shared interests and common goals. ,,Together with the DE&I Advisory board, Vonage team members have created five ERGS. These ERGs are open to all and create a place for team members to share experiences and connect. Through these connections, Vonage ERGs are building a sense of community and belonging both within our organization and the communities in which we operate. Participation is voluntary. After just a few short months, already 25% of our employees are participating in an ERG and the number continues to grow. Current Vonage ERGs include:,,The Black Experience: The Black Experience’s mission is to support the development and engagement of Black Vonage team members while promoting a corporate culture of diversity, equity and inclusion. The Black Experience ERG aims to make Vonage a destination place to work for Black talent and seeks opportunities to represent the Vonage brand throughout the tech community.,,Vamos Vonage: Vamos Vonage is focused on building and empowering the Latino community by fostering and maintaining an inclusive, supportive and culturally competent environment.,,V+ Pride: The purpose of the V+ Pride ERG is to increase visibility and reduce prejudice against the LGBTQIA+ community and its members here at Vonage. V+Pride seeks to provide a safe space for team members to network, find mentorship, and create long-lasting professional relationships without fear of being judged or targeted.,,Wellness & Mental Health: The Wellness & Mental Health ERG believes that wellness is an active process of the development of our emotional, mental and physical health. The Wellness & Mental Health ERG supports Vonage in creating a culture of wellness where team members excel, and to support the company’s commitment to diversity and inclusion while empowering team members to bring their whole selves to work.,,Women of Vonage: This Women of Vonage ERG works to facilitate leadership growth, opportunities for professional development, and exposure to multiple areas of the business. This ERG also focuses on expanding networking/influencing opportunities, efficiency gains, skills and knowledge progression, and augmenting talent development for women and their allies at Vonage.,

Ranked Culture the Highest

Women 93/100
Department - HR
Men 92/100
Department - Design
Diverse Employees 95/100
Department - Business Development

Ranked Culture the Lowest

Women 68/100
Department - IT
Men 72/100
Tenure - 1 to 2 Years
Diverse Employees 66/100
Department - IT

Vonage Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement

Office Perks

  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space

Vonage PTO

Vonage's PTO and Vacation policy typically gives unlimited days off a year. Paid Time Off is Vonage's most important benefit besides Healthcare when ranked by employees, with 43% of employees saying it is the most important benefit. Vonage's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time14%
Vacation Policy43%
Office Meals14%
401k Contribution29%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo25%
$1500 - $2500/mo13%
$1000 -$1500/mo12%
$500 -$1000/mo50%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Vonage Careers

Vonage Jobs

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H1B Visa

In 2019, Vonage applied for 21 H1B visas. Of the work permits applied for, 95% were approved.

Work Permit Application Outcome

21
Total Applied
  • 95% Granted (20 out of 21)
  • 0% Denied ( out of 21)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 21)
  • 5% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 21)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Vonage Know You Want To Work There

Overview of Candidates Interested in Vonage on Comparably

Candidates By Department

All Industries
36%
Sales
29%
Product
14%
Engineering
14%
Marketing
7%

Candidates By Location

New York City
36%
Denver
14%
San Francisco
7%
Dallas
7%
Atlanta
7%
Other
29%

Frequently Asked Questions regarding Vonage

What is Vonage address?

Vonage location is at 101 Crawfords Corner Rd

Who is the CEO of Vonage?

Vonage CEO is Rory Read, their score by employees is 88

What is Vonage eNPS?

The eNPS for Vonage is 63

What is the salary for Senior QA in Vonage?

Senior QA average salary in the US is 117k

What are the salaries in the IT in Vonage?

The average salaries for IT in Vonage is 111k

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