Vonage Employee Reviews
Out of 522 Vonage employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping Vonage improve their work culture. The HR team, with 100% positive reviews, reports the best experience at Vonage compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 15% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
More transparent and honest than the previous exec team
Their commitment to fostering a culture of growth and excellence. They are highly supportive, always encouraging collaboration and innovation. Their transparency and approachability make it easy to communicate and share ideas, and they genuinely value the input of employees at all levels.
Clear and timely communication on strategy & goals.
Review from Operations Dept
The leadership team is very supportive and they guide me whenever needed.
The leadership team at Vonage excels in vision and strategic direction. They prioritize transparency and empowerment, fostering a culture where everyone's contributions are valued and supported.
What does the leadership team need to get better at?
Stop being nasty to employees
More diversity.
Review from Marketing Dept
Steals from customers on a regular basis. Nothing but the worst service available at the highest cost, and its always a battle. No one deserves to be treated like that.
Review from Operations Dept
What is the best part about your compensation package?
It benchmarks well against competitors
Unlimited paid time off, which allows me to take the time I need to recharge without any concerns. Additionally, the flexibility in work hours gives me the autonomy to manage my schedule, ensuring a healthy work-life balance.
Cool benefits such as health benefit
Review from Engineering Dept
I believe the base pay was taken care of.
medical insurance and pension program
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Way too many things to do, could be delegated better
Review from Sales Dept
It's a base salary, not really much for the position
Working in the company for 4 years, have had a promotion only in name. No salary increase. Meanwhile still asked to perform previous role. This is not a company that takes advancement in career or compensation seriously.
Review from Engineering Dept
Nice company. But salary is still lower than Amazon and Microsoft.
Review from Sales Dept
$30 per hour easily. Very under paid.
Review from IT Dept
What are some of the best things about your team?
Very laid back, minimal stress, knowledgeable, always read to help
We work together seamlessly, sharing knowledge and supporting each other to achieve common goals. The team is highly skilled, and there’s always an opportunity to learn from one another, especially from senior team members. Everyone is approachable, fostering an open environmen
Everyone is nice and that's the most important thing in the team!
Review from Engineering Dept
My co workers are very nice and hard working
Review from Sales Dept
Good agile development process in the team.
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Vonage yet.
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What is most positive about the culture and environment at your company?
Very open and friendly, focus on getting things done rather than procedures
The strong emphasis on trust, flexibility, and innovation. The company fosters a supportive, inclusive atmosphere where employees are encouraged to share ideas and collaborate freely. There’s a genuine focus on work-life balanc
Culture and environment both feel positive, especially people that are very nice and polite
Review from Engineering Dept
My co workers are so professional and understanding
Review from Sales Dept
people are always willing to help you
Review from Operations Dept
What needs to change to make the company culture better?
Nothing that comes to mind. Everyone is so cooperative and engaging.
company merged/horrible management/always looking for sale/benefits were you paid $10 for all the cable channels/not allowed to provide feedback/retaliations
Review from Operations Dept
What did you like most about the interview process?
From the start, I felt that the team genuinely wanted to get to know me as a person, not just as a candidate. The interviews were structured but also allowed for open conversation, where I could ask questions and share my experiences.
The interview felt like a friendly conversation rather than a serious interview which was very cool and made the situation less stressful for me
Review from Engineering Dept
Questions were in sync with the work we do at Vonage.
The focus being on the individuals ability to get involved and contribute rather than their current title or role
it was fast, communication was smooth, I always received feedback to the questions I had to HR
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Vonage yet.
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What makes you most happy at work?
Being able to solve problems and get stuff done
the trust and autonomy I receive from my team and leadership. Vonage encourages a culture of responsibility, where I’m trusted to take ownership of projects and make decisions independently. This level of trust not only boosts my confidence but also motivates me to deliver high-quality wor
Contributing and teamwork make me most happy
Review from Engineering Dept
Ability to provide inputs that are considered with respect and provide context about other businesses.
Working with my co workers
Review from Sales Dept
What's going wrong and how can it be improved?
Inept leadership that cares more about protecting itself than empowering the employees.
Review from Engineering Dept
We need some localized benefits, will contact HR
Review from Sales Dept
Work life balance off. Mandatory OT. Not structured. Picky about reading exactly what the script says. Hard to advance within company. Bonus mixups. Hard to get a good bonus. Raises were delayed. Training not accurate to real phone experience with people regarding internal problems. Hard to get cust
Review from Operations Dept
What do you like best about your company?
The people are what I like most
The company forces workers to do a lot and essentially become pushy salesmen. They want to you to constantly bundle things rather than right fitting customers.
Review from Operations Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Vonage yet.
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