Zenni Optical – On my first order the prescription was read incorrect, therefore the representative told me what numbers to enter on my second order herself. The second order was wrong again, they blamed me for entering the wrong numbers. They will not give me a refund. It seems employees are optical professional

Zenni Optical Compagnie réclamée

The Best Place to Buy Eyeglasses Online Lire la suite

EMPLOYÉ PARTICIPANTS: 71

TOTAL NOTATIONS: 892

PDG: Julia Zhen

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On my first order the prescription was read incorrect, therefore the representative told me what numbers to enter on my second order herself. The second order was wrong again, they blamed me for entering the wrong numbers. They will not give me a refund. It seems employees are optical professional

Other Employee Reviews for Zenni Optical

What can this brand most improve?

Treating customers as people, not dollar signs

What do you value most about this brand?

cost is reasonable for me

What can this brand most improve?

Customer Service is poor when handling defective concerns. They blame the customer before fully investigating the matter.

Quelles sont les meilleures choses à propos de votre équipe?

All feel strongly about our mission statement

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

How much we genuinely love our customers and we are authentic, we resist performative statements or slogans and demonstrate our values through our actions. We want eachother to succeed.

Évaluez votre entreprise

On my first order the prescription was read incorrect, therefore the representative told me what numbers to enter on my second order herself. The second order was wrong again, they blamed me for entering the wrong numbers. They will not give me a refund. It seems employees are optical professional

Other Employee Reviews for Zenni Optical

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