Airbnb – Customer service resolution time and communicating expectations. My acct has been locked out for a month and they haven't fixed it. Absurdly bad customer service - not the people, but processes and structure.

paragonabile Awards

Best Company Perks & Benefits 2020 (Large Companies)

Airbnb società ha sostenuto

"Airbnb is an online marketplace to list, discover, and book rental homes, apartments, and rooms." leggi di più

DIPENDENTE PARTECIPANTI: 435

Nominale Complessiva: 3748

Amministratore delegato: Brian Chesky

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Customer service resolution time and communicating expectations. My acct has been locked out for a month and they haven't fixed it. Absurdly bad customer service - not the people, but processes and structure.

Other Employee Reviews for Airbnb

Cosa ti piace di più del team di leadership?

Being more direct about answer questions and concerns. I don't think it's intentional, but often when difficult questions are asked, they're answered in roundabout and distracted ways that never fully return to the question asked

Cosa ti piace di più della tua azienda?

Culture

Che cosa ti rende più felice sul posto di lavoro?

Good work assignments, clear goals.

Che cosa sta andando male e come può essere migliorato?

Hiring process is impossible

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

People

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Airbnb – Customer service resolution time and communicating expectations. My acct has been locked out for a month and they haven't fixed it. Absurdly bad customer service - not the people, but processes and structure.

Customer service resolution time and communicating expectations. My acct has been locked out for a month and they haven't fixed it. Absurdly bad customer service - not the people, but processes and structure.

Other Employee Reviews for Airbnb

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