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I worked in Aftermarket division. The company as whole is great. The benefits are great but they need to invest in Training people. I found customer servise division is run very poorly. Their system is old, mismanaged.
Che cosa ti rende più felice sul posto di lavoro?
the people i work with
Quali sono alcune delle cose migliori della tuo team?
All team members are nice and willing to help each other.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
I feel the customer service representatives are doing a job of 4 different departments. Phones, Order processing, Training, and handling credit and debits. I feel all reps are over worked and therefore lot of mistakes are being made. The entire staff is no more then a year old. no proper training
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