Newport Group – customer service . They do not have the authority to solve problems. email notices send virtually NO useful info. "in process" tells me nothing, and "solved" tells me less.

Newport Group società ha sostenuto

We are a leading provider of retirement plans, insurance, and consulting services. leggi di più

DIPENDENTE PARTECIPANTI: 16

Nominale Complessiva: 155

Amministratore delegato: Greg Tschider

HR or Marketing? Claim Your Free Employer Account

customer service . They do not have the authority to solve problems. email notices send virtually NO useful info. "in process" tells me nothing, and "solved" tells me less.

Other Employee Reviews for Newport Group

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda

It has been the best company I have ever worked for.

What can this brand most improve?

I left my place of business. I called to close out my account with Newport. They charged me $25 to cut a check. 28 days later & still no check. Money is what this company is. No service or product, they manage money. So, either they are just bad with money, or they are thieves with a scheme.

What can this brand most improve?

Worst experience during a hard time. I requested a hardship to withdraw money to purchase a home. All forms and documents were sent in with my request. They did everything in their power to over complicate the process. First they said my HR department signed their portion wrong; my HR department is

What can this brand most improve?

Assisting customers with questions would be helpful

What can this brand most improve?

The worst experience I have ever had! I am a customer service manager and can not imagine me, this company has no care compassion or consistency from phone associates to upper level management. There is no accountability or follow through, always someone else fault. I would never ever recommend

Rate your company

Newport Group – customer service . They do not have the authority to solve problems. email notices send virtually NO useful info. "in process" tells me nothing, and "solved" tells me less.

customer service . They do not have the authority to solve problems. email notices send virtually NO useful info. "in process" tells me nothing, and "solved" tells me less.

Other Employee Reviews for Newport Group

Read Reviews by Category

Browse All Companies