Zenni Optical – Customer Service is poor when handling defective concerns. They blame the customer before fully investigating the matter.

Zenni Optical società ha sostenuto

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DIPENDENTE PARTECIPANTI: 71

Nominale Complessiva: 892

Amministratore delegato: Julia Zhen

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Customer Service is poor when handling defective concerns. They blame the customer before fully investigating the matter.

Other Employee Reviews for Zenni Optical

What can this brand most improve?

Treating customers as people, not dollar signs

What do you value most about this brand?

cost is reasonable for me

What can this brand most improve?

On my first order the prescription was read incorrect, therefore the representative told me what numbers to enter on my second order herself. The second order was wrong again, they blamed me for entering the wrong numbers. They will not give me a refund. It seems employees are optical professional

Quali sono alcune delle cose migliori della tuo team?

All feel strongly about our mission statement

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

How much we genuinely love our customers and we are authentic, we resist performative statements or slogans and demonstrate our values through our actions. We want eachother to succeed.

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Zenni Optical – Customer Service is poor when handling defective concerns. They blame the customer before fully investigating the matter.

Customer Service is poor when handling defective concerns. They blame the customer before fully investigating the matter.

Other Employee Reviews for Zenni Optical

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