Airbnb – Customer service resolution time and communicating expectations. My acct has been locked out for a month and they haven't fixed it. Absurdly bad customer service - not the people, but processes and structure.

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Airbnb Empresa reivindicada

"Airbnb is an online marketplace to list, discover, and book rental homes, apartments, and rooms." consulte Mais informação

FUNCIONÁRIO PARTICIPANTES: 435

TOTAL CLASSIFICAÇÕES: 3748

CEO: Brian Chesky

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Customer service resolution time and communicating expectations. My acct has been locked out for a month and they haven't fixed it. Absurdly bad customer service - not the people, but processes and structure.

Other Employee Reviews for Airbnb

O que você mais gosta nos lideres?

Being more direct about answer questions and concerns. I don't think it's intentional, but often when difficult questions are asked, they're answered in roundabout and distracted ways that never fully return to the question asked

O que você gosta mais da sua companhia?

Culture

O que faz você mais feliz no trabalho?

Good work assignments, clear goals.

O que está ruim e como pode melhorar?

Hiring process is impossible

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

People

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Airbnb – Customer service resolution time and communicating expectations. My acct has been locked out for a month and they haven't fixed it. Absurdly bad customer service - not the people, but processes and structure.

Customer service resolution time and communicating expectations. My acct has been locked out for a month and they haven't fixed it. Absurdly bad customer service - not the people, but processes and structure.

Other Employee Reviews for Airbnb

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