Airbnb – I value customer experience, quality, honesty, loyalty, reduced errors, correcting errors and efficiency in the customer care. But Airbnb is lacking this in many ways. The access to quality customer service reps is impossible to get and the entire customer service process needs work.

Comparably Awards

Best Company Perks & Benefits 2020 (Large Companies)

Airbnb Empresa reivindicada

"Airbnb is an online marketplace to list, discover, and book rental homes, apartments, and rooms." consulte Mais informação

FUNCIONÁRIO PARTICIPANTES: 435

TOTAL CLASSIFICAÇÕES: 3748

CEO: Brian Chesky

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I value customer experience, quality, honesty, loyalty, reduced errors, correcting errors and efficiency in the customer care. But Airbnb is lacking this in many ways. The access to quality customer service reps is impossible to get and the entire customer service process needs work.

Other Employee Reviews for Airbnb

O que você mais gosta nos lideres?

Being more direct about answer questions and concerns. I don't think it's intentional, but often when difficult questions are asked, they're answered in roundabout and distracted ways that never fully return to the question asked

O que você gosta mais da sua companhia?

Culture

O que faz você mais feliz no trabalho?

Good work assignments, clear goals.

O que está ruim e como pode melhorar?

Hiring process is impossible

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

People

Rate your company

Airbnb – I value customer experience, quality, honesty, loyalty, reduced errors, correcting errors and efficiency in the customer care. But Airbnb is lacking this in many ways. The access to quality customer service reps is impossible to get and the entire customer service process needs work.

I value customer experience, quality, honesty, loyalty, reduced errors, correcting errors and efficiency in the customer care. But Airbnb is lacking this in many ways. The access to quality customer service reps is impossible to get and the entire customer service process needs work.

Other Employee Reviews for Airbnb

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