
It's oppressive. That's the easiest way I know how to describe it.
There are only a few people I get along with. We are each other's solaces.
The time when we all leave work is the most positive time of the day.
Leadership dictates what goes on, obviously, but the union is complicit in that and offers zero support for the employee.
Being in a call center is tough business, but there could be better compensation for the sheer volume of calls, and having to stick to HIPPA and OSHA standards.