Being able to interact with so many different personalities
We have a choice to participate in a deferred compensation program which I take full advantage of.
We have great personalities overall. We stay positive and always look for new ways to assist customers.
Listening to the agents. We are in the front line and have more knowledge of what customers need and want.
I liked that I was given the opportunity to express what I expected to gain from this experience to ensure it was right for me.