Just like any job... sometimes you really hate it. But most times I love working here and with the people I work with.
TO CONTACT A CUSTOMER WHEN THERE IS A PROBLEM. I am still trying to get help. 10 days later!
LifeLock has the worst customer service ever
They outsource their customer service to the Philippines and India, and although they are very polite, they are not efficient in solving the problems. Very disappointed!
Get rid of the call center you are using. It is impossible to deal w them, some language issues, I’m sure, but they are the face of your company & my experience with them has been me than frustratin
