LoanCare – Horrible, horrible customer. I cant even describe how bad this group is. You get bounce around via AI phone services. Once you get someone on the phone they say its not there dept and transfer you anc the line gets disconnected. Thei have abused my acct . I am speaking with federal bank regulators.

LoanCare, a ServiceLink company, is a nationally recognized leader in full-service subservicing to the mortgage industry. consulte Mais informação

FUNCIONÁRIO PARTICIPANTES: 47

TOTAL CLASSIFICAÇÕES: 403

CEO: Dave Worrall

Horrible, horrible customer. I cant even describe how bad this group is. You get bounce around via AI phone services. Once you get someone on the phone they say its not there dept and transfer you anc the line gets disconnected. Thei have abused my acct . I am speaking with federal bank regulators.

Other Employee Reviews for LoanCare

Brevemente descreva a sua experiência na companhia.

Interesting place to be as the company is growing like crazy. There are growing pains, but really good people here.

What can this brand most improve?

Answer inquires from website contact form

What can this brand most improve?

Terrible customer service. Cannot gain access to oerson without it taking iver an hour on an automated phone aystem. Once yiu reach a person they cannot assist you properly. No one is available to speak with in the eacrow dept and departments do not communicate with eachother to resolve problems.

What can this brand most improve?

quick resolution to open issues

Brevemente descreva a sua experiência na companhia.

Pooe execcutive leadership. Culture of blame vs fixing root cause

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Horrible, horrible customer. I cant even describe how bad this group is. You get bounce around via AI phone services. Once you get someone on the phone they say its not there dept and transfer you anc the line gets disconnected. Thei have abused my acct . I am speaking with federal bank regulators.

Other Employee Reviews for LoanCare

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