The Dutch CEO seems aloof and disconnected with industry trends or market needs. He is comfortable with the low hanging fruit. The software is way off target and probably will be obsolete soon. The CEO is also incredibly likable. I think the CEO could hire a new CEO or COO to take over operations and let him focus on development.
Most people think he is clueless to the US market. The Dutch market is vastly different in the US market. The CEO wants to naively dictate to the US market but considering the software and company vision is aimed at low hanging education business no real innovation will ever take place.
They like him as a person but he isn't really a visionary mind.
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