For the most part, you are not micromanaged if you can demonstrate, you have the ability to do your job you will be left alone to do your job.
Charging extra for spouse on health care calling it a surcharge when you been with for long time should have grandfathered it for employees that been there a while
Good work environment, ethics and staffs engagement, value staffs and their family which encourage staffs to do more for the company.
The value for money providing logistics services