
Be a sponge. You will be given a lot of information in a short amount of time. You will be prepared and ready for things that you wouldn't think you'd be able to do. Ask a lot of questions and never stop asking. Seek out answers using all available resources. Expect a friendly, supportive atmosphere like you've never experienced before, take advantage of it.
Learn the product, learn the customer experience, then learn the product some more. Our product is expansive and domain-specific, and customer empathy is serious business here. So it helps to wade in right away!
Help answer questions real people are asking about your company. Your answers will be 100% anonymous.
The person asking the question will be notified of your answer, and it will be posted publicly. Your identity will be kept private