They are involved and they care for employees.
There are good people but management has a very short term and micro-managed approach.
Worked there for 13 years.
My team and the support of leadership
Can never talk to a person past front line reps. Open a case. That is all they say. Have asked me to do the same test for 4 mos, token is broken, proofing system broken. If my co had the same cust serv we'd be out of business. You need to allow your customers talk to your tech's...
