If you could make changes, how would you improve the culture at UCLA Health?

Communication. There is none right now and it causes disruption and a recognition that the person is worthless, not considered worthy of being advised of something that affects their own job. And communication in all aspects. I would also get professional help in hiring. UCLA hires incompetent people all over the place. You are hired if you're mediocre at your work. You're kept at UCLA if you're mediocre. Your work colleagues cannot bear anyone to be better than they, so your work time is often unbearable. They isolate you. Their hiring is criticized by many. Within UCLA, they put a totally unqualified person in charge of a team and he does not know how to handle people. This is a money centered institution, not a patient centered one.

Improve, increase communication between leadership and all levels of employees, between departments, within departments.