Cricut – Working at the call center started with an INCREDIBLE work culture; it was awesome! Then COVID hit and Cricut exploded in popularity, and we got two new managers over Member Care... and suddenly all that culture and fun dried up. It's now just like any other call center. Nothing special anymore.

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Working at the call center started with an INCREDIBLE work culture; it was awesome! Then COVID hit and Cricut exploded in popularity, and we got two new managers over Member Care... and suddenly all that culture and fun dried up. It's now just like any other call center. Nothing special anymore.

What would you most like to see improved at your company?

Reintegration of support with main company. Rethinking metrics.

What do you like best about the leadership team?

Wisdom and respect for all employees.

Briefly describe your overall experience at your company

Great culture, great team, great company

What are some of the best things about your team?

Collaborative, ambitious, hard-working, intelligent, creative

Briefly describe your overall experience at your company

Never bored. Challenging and fun.

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