Affirm – I have been dealing with ongoing issues regarding a refund. I have spoke to many "supervisors" who have given me the same exact response each time. I have been waiting for a refund for over a month now, when I was told it would take no more than 16 business days. Kind of ridiculous.

Affirm Claimed Company

Affirm, a financial technology services company, offers installment loans to consumers at the point of sale. read more

EMPLOYEE PARTICIPANTS: 51

TOTAL RATINGS: 446

CEO: Max Levchin

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I have been dealing with ongoing issues regarding a refund. I have spoke to many "supervisors" who have given me the same exact response each time. I have been waiting for a refund for over a month now, when I was told it would take no more than 16 business days. Kind of ridiculous.

Other Employee Reviews for Affirm

Briefly describe your overall experience at your company

So far my experience has been one of the best

What do you value most about this brand?

comparing companies which is useful

What can this brand most improve?

its People relations with customers

What can this brand most improve?

Horrible customer support. No care about the customer. Won't help in resolving simple Account changes. They will make you know how little you matter and will discriminate . Horrible company, better options out there with better service and rates.

What do you like best about the leadership team?

Very nice people I believe

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Affirm – I have been dealing with ongoing issues regarding a refund. I have spoke to many "supervisors" who have given me the same exact response each time. I have been waiting for a refund for over a month now, when I was told it would take no more than 16 business days. Kind of ridiculous.

I have been dealing with ongoing issues regarding a refund. I have spoke to many "supervisors" who have given me the same exact response each time. I have been waiting for a refund for over a month now, when I was told it would take no more than 16 business days. Kind of ridiculous.

Other Employee Reviews for Affirm

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