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Backbase Claimed Company

Backbase is a fintech software provider that empowers FIs to accelerate their digital transformation and effectively compete in a digital-first world. read more

EMPLOYEE PARTICIPANTS: 38

TOTAL RATINGS: 325

CEO: Jouk Pleiter

Backbase Company Culture

Backbase Culture

This score is derived from employee ratings & reviews

3.4/5

Backbase's Overall Culture is rated C+

Top Rated Culture Dimensions

Team

A-

CEO Rating

B+

Leadership

Manager

Meetings

Backbase CEO

Top 20%Top 20% of Similar Size Companies on Comparably

Jouk Pleiter

74 /100

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Gender Score How positively women rate their overall experience at Backbase

N/A

Diversity Score How positively minorities rate their overall experience at Backbase

Top

50%

Backbase currently ranks in the Top 50% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Top 50%Top 50% of Similar Size Companies on Comparably

-13

eNPS Score

30%	Promoters
27%	Passives
43%	Detractors

Backbase Culture Video

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Mission, Vision, & Values

Backbase’s mission is to create the very best Customer Experience Platform to help enterprises around the world deliver a superior online customer experience.

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Backbase Culture At a Glance

Overall, the 38 Backbase employees give their leadership a grade of B, or Top 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Backbase are mostly dissatisfied with their total compensation at Backbase, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Backbase are pleased with their team. 38 Participants grade the quality of their coworkers an A-. The majority believe the meetings at Backbase are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Backbase believe the environment at Backbase is positive. Most Participants believe the pace of work at Backbase is extremely fast. About 40% of the employees at Backbase work 8 hours or less, while 20% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Backbase are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

38 employees at Backbase have reviewed Backbase across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago. Overall, the 38 Backbase employees give their leadership a grade of B, or Top 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.Employees at Backbase are mostly dissatisfied with their total compensation at Backbase, which includes a combination of pay, stock and equity, and benefits. Overall, employees at Backbase are pleased with their team. 38 Participants grade the quality of their coworkers an A-. The majority believe the meetings at Backbase are effective, and the majority look forward to interacting with their coworkers.The majority of employees at Backbase believe the environment at Backbase is positive. Most Participants believe the pace of work at Backbase is extremely fast. About 40% of the employees at Backbase work 8 hours or less, while 20% of them have an extremely long day - longer than twelve hours.Overall, the employees at Backbase are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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Perks & Benefits

Health & Wellness: Dental Insurance

Paid Time Off: PTO / Vacation Policy

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