Competitors:

Brooks Brothers

Bed Bath & Beyond

Brookstone is a nationwide specialty retailer offering an assortment of consumer products that are functional in purpose, distinctive in read more

EMPLOYEE PARTICIPANTS: 10

TOTAL RATINGS: 124

CEO: Steven Goldsmith

Brookstone Company Culture

Brookstone Culture

This score is derived from employee ratings & reviews

2.2/5

Brookstone's Overall Culture is rated F

Top Rated Culture Dimensions

CEO Rating

C

eNPS

C

Manager

D+

Outlook

D+

Work Culture

D

Brookstone CEO

Bottom 45%Bottom 45% of Similar Size Companies on Comparably

Steven Goldsmith

65 /100

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Anonymous Q&A with Brookstone Employees

Most Recent Q&A

How do you feel about going to work at Brookstone everyday?

Asked to all employees at Brookstone

Nervous yet hopeful that things will change

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How challenged are you at Brookstone?

Asked to all employees at Brookstone

Very, its always difficult helping irrate customers

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What's one thing you wish you'd known before joining Brookstone?

Asked to all employees at Brookstone

That the software is so out of date and rules regarding cell phones dont matter.

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How much diversity is there among employees at Brookstone?

Asked to all employees at Brookstone

No response

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What's the office layout like at Brookstone?

Asked to all employees at Brookstone

Typical. Everyone is isolated even though we sit next to each other.

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What's the pay like for Customer Support roles at Brookstone?

Asked to the Customer Support Department at Brookstone

Staff is not compensated fairly.

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View All Questions and Answers about Brookstone

H1B Visa

In 2019, Brookstone applied for 1 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

1

Total Applied

H1B Applications Outcome

100% Granted (1 out of 1)
0% Denied ( out of 1)
0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at Brookstone

Bottom

5%

Brookstone currently ranks in the Bottom 5% of similarly sized companies on Comparably

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Diversity Score How positively minorities rate their overall experience at Brookstone

N/A

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Bottom 45%Bottom 45% of Similar Size Companies on Comparably

-14

eNPS Score

43%	Promoters
0%	Passives
57%	Detractors

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Brookstone Culture Video

Mission, Vision, & Values

At Brookstone, we develop, source and sell the most creative, innovative and amazing products that make our customers’ lives easier, better and more fun. We live up to this mission through the wonderful service we deliver and the lifelong relationships we build with our customers, vendors and each other.

Brookstone Culture At a Glance

10 employees at Brookstone have reviewed Brookstone across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.

Overall, the 10 Brookstone employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Brookstone are mostly dissatisfied with their total compensation at Brookstone, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Brookstone are mostly dissatisfied with their team. 10 Participants grade the quality of their coworkers an F. Less than half believe the meetings at Brookstone are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Brookstone believe the environment at Brookstone is positive. Most Participants believe the pace of work at Brookstone is a bit slow. About 100% of the employees at Brookstone work 8 hours or less.

Overall, the employees at Brookstone are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

10 employees at Brookstone have reviewed Brookstone across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago. Overall, the 10 Brookstone employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.Employees at Brookstone are mostly dissatisfied with their total compensation at Brookstone, which includes a combination of pay, stock and equity, and benefits. Overall, employees at Brookstone are mostly dissatisfied with their team. 10 Participants grade the quality of their coworkers an F. Less than half believe the meetings at Brookstone are effective, and the majority look forward to interacting with their coworkers.The majority of employees at Brookstone believe the environment at Brookstone is positive. Most Participants believe the pace of work at Brookstone is a bit slow. About 100% of the employees at Brookstone work 8 hours or less.Overall, the employees at Brookstone are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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Brookstone Competitors Video

Brookstone vs Competitors

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Perks & Benefits

Health & Wellness: Dental Insurance; Vision Insurance; Health Insurance; Life Insurance

Paid Time Off: PTO / Vacation Policy; Paid Holidays; Maternity / Paternity Leave

Financial Benefits: 401K / Retirement Plan

Office Perks: Unique Office Space

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