Contact Solutions Culture | Comparably

Contact Solutions Company Culture

Contact Solutions Culture

This score is derived from employee ratings & reviews

Top Rated Culture Dimensions

N/A

Contact Solutions CEO

Michael Southworth Contact Solutions' CEO
Michael Southworth

Company Information

Address
11911 Freedom Drive, Suite 1100
Reston, VA
United States of America
Website
www.contactsolutions.com
Founded
2002

Company Description

Contact Solutions offers cloud-based, voice and mobile customer care solutions.

Key Executives

Name & Title
Bio
Michael Southworth  CEO / President
Michael Southworth
CEO / President
Michael Southworth serves as the CEO / President of Contact Solutions.
Timothy Grimes  Senior Vice President Sales
Timothy Grimes
Senior Vice President Sales
Timothy Grimes serves as the Senior Vice President Sales of Contact Solutions, a Verint Company. Timothy started at Contact Solutions, a Verint Company in May of 2015. Timothy currently resides in Phoenix, Arizona Area.
Deborah Sussman  VP Product Development
Deborah Sussman
VP Product Development
Deborah Sussman serves as the VP Product Development of Contact Solutions, a Verint Company. Deborah started at Contact Solutions, a Verint Company in January of 2016. Deborah currently resides in Washington D.C. Metro Area.
Rob Hornbuckle  VP Solution Selling
Rob Hornbuckle
VP Solution Selling
Rob Hornbuckle serves as the VP Solution Selling of Contact Solutions, a Verint Company. Rob currently resides in the Greater Atlanta Area.

HR Leaders

Name & Title
Bio
Sydney Townsend  HR Business Partner
Sydney Townsend
HR Business Partner
Sydney Townsend serves as the HR Business Partner of Contact Solutions, a Verint Company. Sydney started at Contact Solutions, a Verint Company in January of 2017. Sydney currently resides in the Washington D.C. Metro Area.

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Leadership Score

Trending upThis category score has been trending up % since last month
30
out of 100
Executive rating?
60
out of 100
CEO rating?
70
out of 100
Manager rating?

Compensation Score

Trending upThis category score has been trending up % since last month
AnswerPercent
Yes0%
No100%
Paid fairly?
AnswerPercent
Yes100%
No0%
Satisfied with benefits?

Team Score

Trending upThis category score has been trending up % since last month
AnswerPercent
Yes100%
No0%
AnswerPercent
Yes100%
No0%
Coworker interaction?
60
out of 100
Quality of coworkers?

Environment Score

Trending upThis category score has been trending up % since last month
AnswerPercent
7 or less0%
8100%
100%
120%
More than 120%
Work hours per day?
AnswerPercent
Extremely fast0%
Comfortably fast0%
Moderate0%
A bit slow100%
Bureaucratic0%
Pace at work?
AnswerPercent
Positive100%
Negative0%
Positive work environment?

Outlook Score

Trending upThis category score has been trending up % since last month
50
out of 100
Future outlook?
AnswerPercent
Fantastic0%
Good100%
Neutral0%
Bad0%
Terrible0%
Customer perception?
AnswerPercent
Yes100%
No0%
Excited going to work?

Gender Score How positively women rate their overall experience at Contact Solutions

N/A

Diversity Score How positively minorities rate their overall experience at Contact Solutions

N/A

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
-100
eNPS Score
0%Promoters
0%Passives
100%Detractors

Contact Solutions Competitors

  1. 1st
    Genesys
    66 / 100
  2. 2nd
    Contact Solutions
    0 / 100

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