Credit Acceptance Culture | Comparably
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Credit Acceptance Claimed Company
Credit Acceptance (NASDAQ: CACC) is a 1,300+ employee, Michigan-based indirect finance company with 2013 operating revenues of $682M. read more
EMPLOYEE
PARTICIPANTS
20
TOTAL
RATINGS
201
Updated on: September 18, 2025

Credit Acceptance Company Culture

Credit Acceptance Culture

This score is derived from employee ratings & reviews
4.3/5
Credit Acceptance's Overall Culture is rated A-

Top Rated Culture Dimensions

CEO Rating
A+
Manager
A+
Executive Team
A
Leadership
A
Meetings
A

Credit Acceptance CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Brett .A Roberts Credit Acceptance's CEO
Brett .A Roberts
81 /100
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Gender Score How positively women rate their overall experience at Credit Acceptance

N/A

Diversity Score How positively minorities rate their overall experience at Credit Acceptance

N/A

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 35%Top 35% of Similar Size Companies on Comparably
11
eNPS Score
50%Promoters
11%Passives
39%Detractors
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Mission, Vision, & Values

WE BELIEVE... EVERYONE DESERVES A SECOND CHANCE Our company is unique. Enrolled dealers share in the cash flows from the contract, which creates an alignment of interests and is a critical element of our success. Dealers have an incentive to sell reliable vehicles that last the term of the contracts, as they benefit from those who successfully repay their contracts.

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Credit Acceptance Culture At a Glance

20 employees at Credit Acceptance have reviewed Credit Acceptance across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 20 Credit Acceptance employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Credit Acceptance are generally satisfied with their total compensation at Credit Acceptance, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Credit Acceptance are pleased with their team. 20 Participants grade the quality of their coworkers an A-. The majority believe the meetings at Credit Acceptance are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Credit Acceptance believe the environment at Credit Acceptance is positive. Most Participants believe the pace of work at Credit Acceptance is moderate. About 76% of the employees at Credit Acceptance work 8 hours or less, while 13% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Credit Acceptance are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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Credit Acceptance vs Competitors

  1. 1st
    Credit Acceptance
    77 / 100
  2. 2nd
    Liberty Mutual Strategic Ventures
    44 / 100
See All Competitors

Perks & Benefits

Health & Wellness
Dental Insurance
Vision Insurance
Health Insurance
Life Insurance
Paid Time Off
PTO / Vacation Policy
Paid Holidays
Financial Benefits
401K / Retirement Plan
Tuition Reimbursement
Office Perks
Unique Office Space
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