Fay Servicing – Customer service is very poor. If these representatives really represent how Fay Servicing thinks of their customers then this company should not be operating! The worst part is that our loan was transferred, we didn't ask to become customers for this company.

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Customer service is very poor. If these representatives really represent how Fay Servicing thinks of their customers then this company should not be operating! The worst part is that our loan was transferred, we didn't ask to become customers for this company.

What is the best part about your compensation package?

The ability to use it when needed

What can this brand most improve?

They stoke kt money and will not offer a loan modification as promised. Rude account managers someone needs to help.

What can this brand most improve?

Your people are the rudest and most unethical people.

What can this brand most improve?

Customer service and response time

What can this brand most improve?

Better customer service to customers presnet and passed

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