Lectra – Customer service. There is no sense of urgency even when presented with a government rated contract in support of the military. Agreements and Ts&Cs are provided that have nothing to do with the service purchased. Frustrated and looking at competitors.

Lectra is a professional services and consulting firm for businesses across a wide variety of industries. read more

Customer service. There is no sense of urgency even when presented with a government rated contract in support of the military. Agreements and Ts&Cs are provided that have nothing to do with the service purchased. Frustrated and looking at competitors.

What's going wrong and how can it be improved?

Micromanagement, culture was great 2 years ago, has been dropping ever since.

What makes you most happy at work?

Being challenged with new technologies every day

Briefly describe your overall experience at your company

We all take care of each other. We understand that life happens sometimes. We understand the importance of each other.

Briefly describe your overall experience at your company

Overall our teams work well together.

What's going wrong and how can it be improved?

replace senior leadership and company direction.

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