LensCrafters Culture | Comparably
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Our goal is we pride ourselves on unparalleled customer service. Whether it's our easy-to-schedule eye exams, or making sure you have all the help you need to find the perfect frames, we got you covered read more
EMPLOYEE
PARTICIPANTS
186
TOTAL
RATINGS
1478

LensCrafters Company Culture

LensCrafters Culture

This score is derived from employee ratings & reviews
2.9/5
LensCrafters' Overall Culture is rated C-

Top Rated Culture Dimensions

LensCrafters CEO

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Eric Anderson LensCrafters' CEO
Eric Anderson
62 /100

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Anonymous Q&A with LensCrafters Employees

Most Recent Q&A

Who did you meet with during your interview? And how long did it take to hear back from LensCrafters?

Asked to all employees at LensCrafters

  • I met with the general manager. I heard back that day.

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I need an employment verification letter, how can I get it?

Asked to the HR Department at LensCrafters

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Gender Score How positively women rate their overall experience at LensCrafters

Bottom
35%

LensCrafters currently ranks in the Bottom 35% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at LensCrafters

Bottom
20%

LensCrafters currently ranks in the Bottom 20% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 40%Bottom 40% of Similar Size Companies on Comparably
-22
eNPS Score
33%Promoters
12%Passives
55%Detractors

LensCrafters Culture Video

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Mission, Vision, & Values

Our goal is we pride ourselves on unparalleled customer service. Whether it's our easy-to-schedule eye exams, or making sure you have all the help you need to find the perfect frames, we got you covered

Learn More

LensCrafters Culture At a Glance

186 employees at LensCrafters have reviewed LensCrafters across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.

Overall, the 186 LensCrafters employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at LensCrafters are not very pleased with their total compensation at LensCrafters, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at LensCrafters are generally satisfied with their team. 186 Participants grade the quality of their coworkers a C. Less than half believe the meetings at LensCrafters are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at LensCrafters believe the environment at LensCrafters is positive. Most Participants believe the pace of work at LensCrafters is comfortably fast. About 75% of the employees at LensCrafters work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at LensCrafters are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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LensCrafters Competitors Video

LensCrafters vs Competitors

  1. 1st
    Visionworks
    82 / 100
  2. 2nd
    LensCrafters
    62 / 100
  3. 3rd
    Pearle Vision
    57 / 100
See All Competitors

Perks & Benefits

Health & Wellness
Dental Insurance
Health Insurance
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