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Love's Travel Stops & Country Stores Company Culture

Culture Score

This score is derived from employee ratings & reviews
3.0/5
Love's Travel Stops & Country Stores' Overall Culture is rated C-

Top Rated Culture Dimensions

CEO Score

Top 50%Top 50% of Similar Size Companies on Comparably
Tom Love Love's Travel Stops & Country Stores' CEO
Tom Love
68 /100

Love's Travel Stops & Country Stores Mission, Vision & Values

Are your company's goals clear, and are you invested in them?

Mission Statement

Clean Places, Friendly Faces. It’s been a guiding principle at Love’s for more than 5 years, and it’s leading us into the future. We’re passionate about serving Customers with clean, modern facilities stocked with plenty of fuel, food and supplies.

Values

  • Exceptional Training
  • Timely evaluations and feedback

Love's Travel Stops & Country Stores Culture At a Glance

251 employees at Love's Travel Stops & Country Stores have reviewed Love's Travel Stops & Country Stores across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 251 Love's Travel Stops & Country Stores employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Love's Travel Stops & Country Stores are generally satisfied with their total compensation at Love's Travel Stops & Country Stores, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Love's Travel Stops & Country Stores are not very pleased with their team. 251 Participants grade the quality of their coworkers a D. The majority believe the meetings at Love's Travel Stops & Country Stores are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Love's Travel Stops & Country Stores believe the environment at Love's Travel Stops & Country Stores is positive. Most Participants believe the pace of work at Love's Travel Stops & Country Stores is extremely fast. About 77% of the employees at Love's Travel Stops & Country Stores work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Love's Travel Stops & Country Stores are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Company Information

Address
10601 North Pennsylvania Ave
Oklahoma City, OK 73120
United States of America
Website
www.loves.com
Founded
1964
Social sites

Company Description

Founded in 1964 and headquartered in OKC, Love's Travel Stops & Country Stores has more than 470 locations in 41 states.

Key Executives

Name & Title
Bio
Tom Love  CEO / President
Tom Love
CEO / President
Tom Love serves as the CEO / President of Love's Travel Stops & Country Stores.
Kevin Asbury  EVP Operations
Kevin Asbury
EVP Operations
Kevin Asbury serves as the EVP Operations of .
Clint Bennison  Operations VP
Clint Bennison
Operations VP
Clint Bennison serves as the Operations VP of .
Jon Archard  Vice President of Sales
Jon Archard
Vice President of Sales
Jon Archard serves as the Vice President of Sales of Love's Travel Stops. Jon started at Love's Travel Stops in Dec of 2014. Jon currently resides in the Jacksonville, Florida Area.
Dave Frankenfield  Vice President of Marketing
Dave Frankenfield
Vice President of Marketing
Dave Frankenfield serves as the Vice President of Marketing of Love's Travel Stops. Dave started at Love's Travel Stops in Jan of 2017. Dave currently resides in the Oklahoma City, Oklahoma Area.
Jenny Meyer  Vice President of Communications
Jenny Meyer
Vice President of Communications
Jenny Meyer serves as the Vice President of Communications of .
Terry Ross  VP
Terry Ross
VP
Terry Ross serves as the VP of .
Shane Wharton  EVP of Accounting & Administration
Shane Wharton
EVP of Accounting & Administration
Shane Wharton serves as the EVP of Accounting & Administration of Love's Travel Stops. Shane currently resides in the Oklahoma City, Oklahoma Area.
Amy Guzzy  General Counsel and Director of Legal Services
Amy Guzzy
General Counsel and Director of Legal Services
Amy Guzzy serves as the General Counsel and Director of Legal Services of Love's Travel Stops. Amy currently resides in the Oklahoma City, Oklahoma Area.
Tom Cell  Vp operation
Tom Cell
Vp operation
Tom Cell serves as the Vp operation of Love's Travel Stops. Tom currently resides in the Phoenix, Arizona Area.

HR Leaders

Name & Title
Bio
Michael Hartfield  Director of Human Resources
Michael Hartfield
Director of Human Resources
Michael Hartfield serves as the Director of Human Resources of .
Katherine Anthony  Corporate Human Resources Intern
Katherine Anthony
Corporate Human Resources Intern
Katherine Anthony serves as the Corporate Human Resources Intern of Love's Travel Stops. Katherine started at Love's Travel Stops in May of 2018. Katherine currently resides in the Dallas/Fort Worth Area.
Melodi Gentry  Corporate Payroll & Benefits Rep
Melodi Gentry
Corporate Payroll & Benefits Rep
Melodi Gentry serves as the Corporate Payroll & Benefits Rep of Love's Travel Stops & Country Stores. Melodi currently resides in the Oklahoma City, Oklahoma Area.
Shelley Goodell  Corporate Senior Human Resources Manager
Shelley Goodell
Corporate Senior Human Resources Manager
Shelley Goodell serves as the Corporate Senior Human Resources Manager of Love's Travel Stops & Country Stores. Shelley currently resides in the Oklahoma City, Oklahoma Area.
Eugene Rigsby  Division Talent Manager Division 1960
Eugene Rigsby
Division Talent Manager Division 1960
Eugene Rigsby serves as the Division Talent Manager Division 1960 of Love's Travel Stops & Country Stores. Eugene currently resides in the United States.
lance witherow  Divisional Talent Manager
lance witherow
Divisional Talent Manager
lance witherow serves as the Divisional Talent Manager of Love's Travel Stops & Country Stores. lance currently resides in the Oklahoma City, Oklahoma Area.
Corey Whitman  Divisional Talent Manager
Corey Whitman
Divisional Talent Manager
Corey Whitman serves as the Divisional Talent Manager of Love's Travel Stops & Country Stores. Corey currently resides in the Toledo, Ohio Area.
Cary Evans  Divisional Talent Manager
Cary Evans
Divisional Talent Manager
Cary Evans serves as the Divisional Talent Manager of Love's Travel Stops & Country Stores. Cary currently resides in the Louisville, Kentucky Area.
Courtney Haynes  HR Generalist
Courtney Haynes
HR Generalist
Courtney Haynes serves as the HR Generalist of Love's Travel Stops & Country Stores. Courtney currently resides in the Oklahoma City, Oklahoma Area.
Chelsea Bonar  HR Service Representative Lead
Chelsea Bonar
HR Service Representative Lead
Chelsea Bonar serves as the HR Service Representative Lead of Love's Travel Stops & Country Stores. Chelsea currently resides in the Oklahoma City, Oklahoma Area.
Rebekah Surritte  Manager of Corporate HR
Rebekah Surritte
Manager of Corporate HR
Rebekah Surritte serves as the Manager of Corporate HR of Love's Travel Stops & Country Stores. Rebekah currently resides in the Oklahoma City, Oklahoma Area.
LaShan Wiley  Manager of Field Benefits
LaShan Wiley
Manager of Field Benefits
LaShan Wiley serves as the Manager of Field Benefits of Love's Travel Stops & Country Stores. LaShan currently resides in the Oklahoma City, Oklahoma Area.
Brandon Luiszer  Manager of Talent Acquisition
Brandon Luiszer
Manager of Talent Acquisition
Brandon Luiszer serves as the Manager of Talent Acquisition of Love's Travel Stops & Country Stores. Brandon currently resides in the Oklahoma City, Oklahoma Area.
Thomas Valencia  People Operations Manager
Thomas Valencia
People Operations Manager
Thomas Valencia serves as the People Operations Manager of Love's Travel Stops & Country Stores. Thomas currently resides in the Albuquerque, New Mexico Area.

Love's Travel Stops & Country Stores Employee Reviews

Positive Reviews
66%
66%
34%
Constructive Feedback
34%

Positive Reviews from Employees

What makes you most happy at work?

Whenever i get off of work

What do you like best about the leadership team?

They try, theyre just understaffed

What is the best part about your compensation package?

Don't get a compensation package

Constructive Feedback from Employees

What do your coworkers need to improve and how could you work together better?

For them to get rid of these racist people and people who stealing and doing drugs and not doing their job right

Outside of my team we dont work together at all, my team is great, personal phone calls and huddling in groups at eachothers cubicles having conversations while we're working overtime

What needs to change to make the company culture better?

Hire more people so people can get off work on time

A Day in the Life
A Day in the Life
Love's Travel Stops & Country Stores employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at Love's Travel Stops & Country Stores report the work pace is extremely fast
Work Pace
A Day in the Life
64% of Love's Travel Stops & Country Stores employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Love's Travel Stops & Country Stores employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
60% of Love's Travel Stops & Country Stores employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Love's Travel Stops & Country Stores employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
53% of Love's Travel Stops & Country Stores employees call their work environment positive
Environment

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Anonymous Q&A with Love's Travel Stops & Country Stores Employees

Most Recent Q&A

Bottom
35%

Leadership Score

In the Bottom 35% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
59
out of 100
Executive rating?
68
out of 100
CEO rating?
59
out of 100
Manager rating?
Top
40%

Compensation Score

In the Top 40% of similar sized companies on Comparably

This category score has been trending down -3% since last month
Paid fairly?
Satisfied with benefits?
Bottom
20%

Team Score

In the Bottom 20% of similar sized companies on Comparably

This category score has been trending down -2% since last month
Coworker interaction?
65
out of 100
Quality of coworkers?
Top
50%

Environment Score

In the Top 50% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
7 or less
12%
8
65%
10
16%
12
2%
More than 12
5%
Work hours per day?
Extremely fast
36%
Comfortably fast
33%
Moderate
19%
A bit slow
7%
Bureaucratic
5%
Pace at work?
Positive
53%
Negative
47%
Positive work environment?
Bottom
35%

Outlook Score

In the Bottom 35% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
65
out of 100
Future outlook?
Fantastic
28%
Good
37%
Neutral
21%
Bad
10%
Terrible
4%
Customer perception?
Excited going to work?

Love's Travel Stops & Country Stores H1B Visa

In 2019, Love's Travel Stops & Country Stores applied for 9 H1B visas. Of the work permits applied for, 56% were approved, 11% certified-withdrawn, and 33% withdrawn.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Love's Travel Stops & Country Stores unveil that 3 approved work permit applications were withdrawn before the employee’s start date, and one was withdrawn by Love's Travel Stops & Country Stores after the employee’s start date.

Work Permit Application Outcome

Love's Travel Stops & Country Stores has a total of 21000 employees

9
Total Applied
  • 56% Granted (5 out of 9)
  • 0% Denied ( out of 9)
  • 33% Withdrawn Application was withdrawn by the employer before approval/rejection (3 out of 9)
  • 11% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 9)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at Love's Travel Stops & Country Stores

Top
40%

Love's Travel Stops & Country Stores currently ranks in the Top 40% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at Love's Travel Stops & Country Stores

Top
50%

Love's Travel Stops & Country Stores currently ranks in the Top 50% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 40%Bottom 40% of Similar Size Companies on Comparably
-13
eNPS Score
37%Promoters
13%Passives
50%Detractors

Love's Travel Stops & Country Stores Culture Video

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Love's Travel Stops & Country Stores Competitors Video

Love's Travel Stops & Country Stores Competitors

  1. 1st
    Love's Travel Stops & Country Stores
    64 / 100
  2. 2nd
    Pilot Flying J
    63 / 100
  3. 3rd
    TravelCenters of America
    54 / 100
  4. 4th
    TravelCenters of America LLC
    0 / 100

Perks & Benefits

Health & Wellness
Dental Insurance
Vision Insurance
Health Insurance
Life Insurance
Paid Time Off
PTO / Vacation Policy
Paid Holidays
Financial Benefits
401K / Retirement Plan
Performance Bonus
Office Perks
Legal Assistance
Company Social Outings

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