Everything needs to improve, especially on the technician they partner with. 4 no shows in a 3 week period and my issue still has not been resolved.
Cycle out the entire management and executives roster, higher-ups are making awful decision and developpers are obligated to follow these bad decisions just to put bread on the table.
It's been a breath of fresh air to work in a progressive company, that seems to care about doing better and adapting to change.
TLC returns the level of effort put forth. It is a small scrappy company that takes pride in customer satisfaction and advocacy, while consistently shaping the curve of technological innovation within the library industry.
