theITSupportCenter, LLC Culture | Comparably
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theITSupportCenter provides immediate, expert IT technical support to end-users 24x7 by Certified Technical Advisors. read more
EMPLOYEE
PARTICIPANTS
60
TOTAL
RATINGS
892
Updated on: March 6, 2025

theITSupportCenter, LLC Company Culture

theITSupportCenter, LLC Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.8/5

Top Rated Culture Dimensions

CEO Rating
A+
Compensation
A+
Diversity
A+
Environment
A+
Executive Team
A+

theITSupportCenter, LLC CEO

Top 5%Top 5% of Similar Size Companies
theITSupportCenter, LLC's CEO
90 /100
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Anonymous Q&A with theITSupportCenter, LLC Employees

Most Recent Q&A

What do people at theITSupportCenter, LLC think about the CEO? What do they do well and what can they improve?

Asked to all employees at theITSupportCenter, LLC

  • All of senior management is 1000% focused on internal staff and customer satisfaction. Unique from my perspective

See 1 More Response

What are company outings like at theITSupportCenter, LLC?

Asked to all employees at theITSupportCenter, LLC

  • Good attendance

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What is the dress code at theITSupportCenter, LLC?

Asked to all employees at theITSupportCenter, LLC

  • Casual

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How's the leadership on the Marketing team at theITSupportCenter, LLC?

Asked to the Marketing Department at theITSupportCenter, LLC

  • They are great - super involved and super helpful.

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How do you feel about going to work at theITSupportCenter, LLC everyday?

Asked to all employees at theITSupportCenter, LLC

  • So long as the traffic isn't bad - I love my job

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What's the interview process like at theITSupportCenter, LLC?

Asked to all employees at theITSupportCenter, LLC

  • The interview process is long, thorough but fair.

View Response & Answer »

View All Questions and Answers about theITSupportCenter, LLC

Gender Score How positively women rate their overall experience at theITSupportCenter, LLC

top 5% Gender

theITSupportCenter, LLC currently ranks in the Top 5% of similarly sized companies

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Diversity Score How positively minorities rate their overall experience at theITSupportCenter, LLC

top 5% Diversity

theITSupportCenter, LLC currently ranks in the Top 5% of similarly sized companies

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eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies
82
eNPS Score
88%Promoters
6%Passives
6%Detractors
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theITSupportCenter, LLC Culture Video

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Mission, Vision, & Values

theITSupportCenter’s mission is to provide 24x7, immediate, expert IT help desk support for end-users of Fortune 500 organizations. Highlights: Our advisors are certified professionals who focus exclusively on understanding and explaining the functions and features of your internal help desk. Our support is available 24 hours a day, 7 days a week and we guarantee all calls will be answered by a Certified Tech Advisor - no phone menus or recordings - on average in less than 10 seconds.

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theITSupportCenter, LLC Culture At a Glance

theITSupportCenter, LLC has 750 employees. 60 employees at theITSupportCenter, LLC have reviewed theITSupportCenter, LLC across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 60 theITSupportCenter, LLC employees give their leadership a grade of A+, or Top 5% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at theITSupportCenter, LLC are extremely happy with their total compensation at theITSupportCenter, LLC, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at theITSupportCenter, LLC are extremely happy with their team. 60 Participants grade the quality of their coworkers an A+. The majority believe the meetings at theITSupportCenter, LLC are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at theITSupportCenter, LLC believe the environment at theITSupportCenter, LLC is positive. Most Participants believe the pace of work at theITSupportCenter, LLC is comfortably fast. About 92% of the employees at theITSupportCenter, LLC work 8 hours or less.

Overall, the employees at theITSupportCenter, LLC are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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theITSupportCenter, LLC Competitors Video

theITSupportCenter, LLC vs Competitors

  1. 1st
    theITSupportCenter, LLC
    91 / 100
  2. 2nd
    IBM
    81 / 100
  3. 3rd
    NTT DATA
    71 / 100
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Perks & Benefits

Health & Wellness
Dental Insurance
Health Insurance
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